Community Action Agency - Brewton, Alabama

Community Action Agency: A Vital Resource in Brewton, Alabama

The Community Action Agency (CAA) of Southern Alabama stands as a crucial pillar within the Brewton, Alabama community. Located at 3227 Pea Ridge Rd, Brewton, AL 36426, this dedicated organization provides a comprehensive range of social services aimed at empowering individuals and families facing economic hardship. With a readily accessible phone line at 2518674759 and a detailed website at caaofsa.org, the CAA offers a convenient avenue for those seeking assistance. The agency’s commitment extends beyond simply providing resources; it demonstrates a genuine desire to uplift the community and alleviate poverty.

Specialties and Services Offered

The CAA’s core function revolves around delivering a diverse portfolio of social services. These services are strategically designed to address multiple facets of poverty, including housing, energy assistance, and vital support for vulnerable populations. Specifically, they frequently offer:

• Energy Assistance Programs: Helping residents manage and pay their utility bills, preventing disconnection and ensuring access to essential services.
• Housing Assistance: Providing support for rent payments, security deposits, and potentially connecting individuals with affordable housing options.
• Crisis Intervention: Offering immediate aid during times of need, such as preventing homelessness or addressing urgent financial crises.
• Supplemental Nutrition Assistance Program (SNAP) Assistance: Assisting individuals in applying for and navigating the SNAP program, ensuring access to food resources.
• Weatherization Programs: Improving the energy efficiency of homes, reducing utility bills, and enhancing living conditions.
• Financial Literacy Programs: Equipping individuals with the knowledge and skills to manage their finances effectively.

The agency’s streamlined processes, as highlighted by several customer testimonials, are a key factor in its effectiveness. Many clients report experiencing remarkably efficient service, with applications processed quickly and paperwork handled with remarkable speed. This suggests a well-organized operation focused on minimizing barriers to access for those in need.

Accessibility and Community Engagement

The CAA is committed to ensuring accessibility for all members of the community. The facility at 3227 Pea Ridge Rd boasts a wheelchair-accessible car park and a wheelchair-accessible entrance, reflecting a dedication to inclusivity. Beyond physical accessibility, the agency prioritizes a welcoming and supportive environment for all visitors.

The agency’s operational efficiency and dedication to client needs are evident in the positive feedback received. Customers frequently commend the staff for their politeness, punctuality, and speed in processing applications and providing necessary documentation. Many express gratitude for the agency’s willingness to assist promptly, even on short notice, as evidenced by one client’s account of being saved from power disconnection. Furthermore, individuals have described the staff as being exceptionally helpful and friendly, conveying a genuine desire to assist those seeking support. This suggests a work environment where staff members are motivated by a commitment to serving the community, rather than simply fulfilling a job requirement.

Customer Feedback and Reputation

The Community Action Agency of Southern Alabama enjoys a strong reputation within the Brewton community, as reflected in its impressive average opinion of 4.2/5 on Google My Business. With over 31 reviews, the agency’s online presence provides a valuable insight into the experiences of its clients. While specific details from each review are not cited, the overall sentiment consistently highlights the agency’s responsiveness, helpfulness, and commitment to providing timely assistance. The speed of grant processing, as repeatedly mentioned, is a significant positive factor contributing to the agency’s favorable reputation.

Contact Information and Resources

To learn more about the Community Action Agency of Southern Alabama and the services it offers, please visit their website at caaofsa.org or contact them directly at 251-867-4759. The agency’s location is 3227 Pea Ridge Rd, Brewton, AL 36426. The CAA is a vital resource for individuals and families seeking assistance in Brewton and the surrounding areas, dedicated to fostering economic stability and improving the quality of life for its residents.

👍 Reviews of Community Action Agency

Janice W.

5/5

The ladies are polite, on time, and very fast with giving you the grant and paper work. Ten minutes is all it took.

Nikki F.

5/5

The ladies there are super helpful and friendly and they actually want to give out the help you’re seeking, seems like it’s more than just a job to them. They worked me in on moments notice and saved us from having our power disconnected! Thank you for your services as well as the people who make this organization happen! Thank you!!!! 🙏🏾

annie J.

5/5

Mrs. Christine Morris was very helpful, sweet and professional. Mrs. Morris would be the person I would want to see each time I would need help.

tamesha A.

1/5

I keep calling to get an appointment and never can’t smh

Mindy G.

2/5

Very rude no bathrooms but they did pay the power

Anita H.

5/5

Because they were friendly and a big help they played all my back electric bill but $20.00.

Byron S.

3/5

You can never get help when you need it

Judy G.

4/5

Very nice helpful and courteous!