CARSTAR First Choice Auto Body - Los Angeles, California

José H.

Excellent work done to my car, repair the back driver side and it looks amazing. great customer service provided by Alex, very professional and educated young man.
Thank you

I need to add that I went back to this location due to my previous experience, in search of help for my head light, the front left side wasn't working. Alex took it upon himself to help me out.
My issue was done in a very professional way, fast and very efficient.
My hat off for this excellent SERVICE @ CARSTAR.
My review 5-6 Stars. I highly recommend this location.
Jose Hernanadez

Aleksandr D.

First time I came to this body shop to repair my car after the accident and I waited 27 days for my car to be repair with new parts and they haven’t repair it they said that insurance didn’t approve them to order new parts but really it opposite they approved it they paid them $2,500 and they already supposed to order parts because my car was sitting there for 27 days and they didn’t repair it at all they are a false body shop I ever been to they stole my parts my car and that’s it and also they made my car look more uglier than it was from the accident don’t trust them don’t go to them 4.7 stars aren’t worth it ! Their attitude had become a common for everybody around them fine them ! Make them pay you back what they didn’t do ! Only trust your instincts that where you would you want to go and get a repaired car right way with parts coming at the same time ! Do not trust your vehicle to this body shop!

Was directed here by State Farm to repair a recent accident. After they had my car for a week and a half I was called and told they couldn’t get the part needed to repair my vehicle.

I understand the supply chain issues these days, but why did it take so long for me to be informed they couldn’t make the repair. I had to pay for a rental car for all that time for no reason.

A few weeks later they called and informed me the part had arrived. I bring back my car but even though they have the part in stock it takes another week and half to complete the repairs. So another week and a half of rental expense.

To top it all off, they stole items from my car. I know, I know, I shouldn’t have left anything in there. I had emptied out my car the first time I dropped it off but neglected to do it all again. Still, someone there stole from me!

Take your car elsewhere! Very Boo Boo your car body shop business carstar You look picture very not good

Soyeon H.

From the moment I dropped off the car to picking up the car, the service was above and beyond my expectation. The entire experience was extremely smooth and Alex was professional in taking care of his clients and knowledgeable in his expertise about car repairs. The car was ready when promised and the repairs were done impeccably. I highly recommend this business to everyone I know. Thank you Alex!

emin A.

What a great experience! I dropped off my vehicle and they handled everything from start to finish. Edwin and Frida were extremely friendly and professional. They kept me informed throughout the process. They truly make you feel like family. This is my go-to shop and they earned their spot! Thank you guys!!!

Huxley M.

Took our car in for minor body damage after being hit. They did a great job and did it fast. Excellent customer service and they even cleaned and washed our car. Will definitely choose them again!

Steph A.

I brought my car here for repair after someone accidentally side swiped my parked car. To begin, all the staff are super friendly, communication is great, they did it faster than anyone else, and they also had my car washed. I’m beyond happy with their service. I am truly satisfied with this company from the beginning to end of the process.

Richard K.

Car repair post accident is not the high point of anyone's life. But CARSTAR made it an incredibly easy experience. They were fast and did an absolutely great job. Alex answered all my anxious texts right away and they finished the work on time and on budget. I hope never to need them again but if I do they are my first call.

Ryan O.

10/10 recommend CARSTAR. Alex was very helpful and provided quick and seamless service for my car. They were able to repair it faster than what I expected and am happy with all the reparations done. Make sure to check them out if you’re looking for great service with quality results!