American Craftsman - Santa Clarita, California

Robert P.

Recently, we had a pipe burst on our second floor causing water to leak down to our first floor through the ceiling and walls. Our plumber stopped the leak. We called American Craftsman Restoration to stop and fix the water damage. We called them and received a very, quick response from their representative Sean. He investigated the water damage and set up equipment to contain and dry out the damage. Subsequently, Kristian and Zoubier followed up with Sean to assist in fixing the problem. All of these representatives were outstanding, professional, well mannered and cordial. They were absolute craftsman (no pun intended with business name) who had to remove wall panels for drying purposes and preventing mold. Their craftsmanship was shown in how neat and clean they were in the above processes. During every step of the process they explained what was going on. These individuals should be commended for their excellent work and procedures. Thank You American Craftsman Restoration for having such a tremendous caliber of employees!

Mich

I was hospitalized and came home to a water leak in my bathroom. Michael and Sal were amazing! I ended up having to go through chemo during the repair process and they were always kind and respectful of my situation. The work they did on my home was amazing! Their respect, kindness, and cleanliness made this whole process easier on me and my family. Thank you so much!

Kevin J.

American Craft Restoration exceeded my expectations in restoring my bathroom after a flooding incident. Their team was highly professional, exceptionally skilled, and genuinely friendly throughout the process. I wholeheartedly recommend their services to anyone in need of expert restoration work.

June P.

I can’t say enough wonderful things about Michael and his team at ACR! After experiencing a break-in, I was understandably shaken and needed a reliable contractor to help secure our home and make necessary repairs. Our insurance agent Yvonne at AAA recommended Michael from ACR, and I’m so grateful she did.
From the moment I contacted Michael at ACR, his professionalism and empathy was apparent. He quickly scheduled a thorough assessment and walked me through the entire process, answering all my questions with kindness.
I quickly met his kind team Selvin and Tito who always arrived on time, their attention to detail was impressive. They treated my home with respect, keeping everything tidy throughout the entire project. The quality of work was outstanding—every aspect was executed with precision and care. They not only repaired the damage but also made thoughtful suggestions to enhance my home’s security. Communication was seamless throughout the project, and they finished ahead of schedule, which was a huge relief.
Thanks to Michael and Selvin, I feel safe and secure in my home again. All of Michaels vendors were truly exceptional to work with from glass vendors, carpet, tile, shower, you name it. I wholeheartedly recommend them to anyone in need of reliable, high-quality service—especially after a difficult experience like a break-in. A huge thank you to my insurance agent Yvonne for this fantastic recommendation! If you're looking for a contractor who is honest, delivers exceptional work, and customer service, look no further. I will definitely be recommending Michael and his team to friends and family!

Toni G.

We had a broken pipe and was referred to American Craftsman Restoration. They immediately set up an appointment to inspect the property and handled all the supplements with the insurance company. I was extremely pleased with them. They always returned my calls promptly and kept me apprised of the status of my repairs. Selvin and Tito did amazing work and were meticulous. The whole team even went above and beyond to make sure we were back in our house for our daughter's high school graduation party. I highly recommend them.

Mathew R.

American Craftsman EMS department recently responded to a flood I had from a broken pipe. They managed to bring all the drying equipment and fans. They placed it so responsibly and safely taping down all the cords, and checked on it every day. Because of their professional and responsible work it appears that my hardwood floors have been saved. This is a great company, with great workforce, employees are very professional and polite and I appreciate the level of expertise. If anyone needs water damage repair, I highly recommend this company.

Lisa M.

We have had the best experience with American Craftsman Restoration and I can't say enough good things about them. From the beginning to the end of our projects, they have been a dream to work with. Everyone that I have dealt with from calling to schedule an estimate, to the crew that did the work was on time, very professional and paid attention to detail. It's never easy to have construction going on at your residence, so I really appreciate this company and how on top of everything they were. I felt like they really did care about giving us a great, quality job and at a very fair price. I highly recommend!!!

Kelli C.

We unfortunately had an upstairs leak in our home that resulted in an insurance claim and American Craftsman Restoration was the company referred to us by our insurance company.

I was immediately impressed by Brian who came out to write up our estimate. He was on time and I immediately felt that we were going to be take care of by experts. Having your home torn up is awful, everything is out of place, drywall and ceilings removed as well as carpet. Brian answered every question I had (and I had a lot of questions) and did so very politely and competently.

Once we were ready for the work to begin Walt, our Foreman came out (once again right on time) and did a walk through with us, and went over all the repairs to be done in detail. Again, we felt that the knowledge and care to take care of our home and us was excellent.

Once the work began, it was John and his team who handled the majority of all of our repairs. They again we on time every single day. All of the work that they performed were done with great care and the quality was exceptional.

Our team from American Craftsman were ALWAYS on time, responsive to phone calls, emails and texts. Not only was the quality of work excellent, but all of our encounters with our team (even those whom I only spoke to on the phone at the office) were excellent.

I highly recommended American Craftsman Restoration