Cold Stone Creamery - San Dimas, California

Cold Stone Creamery, located at Address: 1009 W Arrow Hwy, San Dimas, CA 91773, United States, is an ice cream shop that offers a variety of sweet treats. With a phone number: 9093059368 and website: coldstonecreamery.com, this dessert restaurant is known for its ice cream, cakes, and frozen yogurt. Some of its specialties include: Ice cream shop, Cake shop, Dessert restaurant, Frozen yogurt shop.

Additional Information

Cold Stone Creamery in San Dimas offers several convenient services such as kerbside pickup, no-contact delivery, in-store pick-up, in-store shopping, takeaway, and same-day delivery. The location is wheelchair-accessible, with a wheelchair-accessible car park and entrance. The shop offers free of charge street parking and accepts credit cards, debit cards, and NFC mobile payments.

Customer Reviews

Cold Stone Creamery in San Dimas has received 98 reviews on Google My Business with an average opinion of 4.3/5. While some customers have had negative experiences with the service, others have had positive experiences, highlighting the kindness and welcoming attitude of the staff.

Recommendation

If you're looking for a sweet treat, Cold Stone Creamery in San Dimas is a great option. With a variety of services and convenient location, it's a great place to stop by for a quick visit. We recommend checking out their website for more information and to place an order.

👍 Reviews of Cold Stone Creamery

Kara G.

3/5

Service has gone way down here. Young lady with black hair is not friendly always looks mad and didn't even fill our tub of ice cream we paid $24 for and put barely any toppings.

Harriet S.

5/5

I was having a really bad day and I needed something to cheer me up so I decided to go to this Cold Stone Creamery location for some ice cream. The young lady who served me was beyond welcoming and she was incredibly sweet. She doesn't know this, but she really helped me feel better that day. Ava if you're reading this, thank you for being so kind.

Nathaniel E.

5/5

I had a very similar experience to another review - was having a rotten day and swung by here to drown my sorrows in ice cream and the lovely lady behind the counter really, REALLY brightened my day. Exemplary customer service.

Shauna W.

4/5

It was great customer service. Didnt realize that it was so spendy! But I guess it was worth it! My mom ate the whole thing. It was to much for me. But oh so good! Mom got a strawberry blonde and I got chocolate devotion. Mmmm mmmm mmm

JoAnn M.

3/5

Not sure where to start! 1st I waited 15 mins with only one person ahead of me, he waited just as long. 4 employees, one working on to go orders. One in the back touching his hair on and off while making ice cream, the third was refilling candies that could have waiting on customers. By the time I was helped there was 8 people behind me. Advice to manager your employees should go to the chino hills location and learn how to run a shift! Employee wearing shorts you couldn’t see under her t shirt.

Kara G.

2/5

No nutritional info on ice creams and the little girl with face piercings had horrible customer serviceand was super irritable when i asked anything. Then to top it off the music playing loudly was cussing and the F bomb. Thank God i didn't have my little kids with me

Jill E.

5/5

Very cool staff, friendly and lots of good choices.

Amil C.

5/5

Amazing ice cream but more importantly the manager and her team are very friendly and always providing service with a smile.