Zwilling Store - Santa Monica - Santa Monica, California

Address: 395 Santa Monica Pl Space 240, Santa Monica, CA 90401.
Phone: 4243905352.
Website: zwilling.com
Specialties: Kitchen supply store, Cutlery store, Glassware manufacturer, Glassware wholesaler, Home goods store, Knife manufacturer, Knife store.
Other points of interest: In-store pickup, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wi-Fi, Wi-Fi, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 23 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Zwilling Store - Santa Monica

☎️4243905352

⏰ Open Hours of Zwilling Store - Santa Monica

Monday: 10 AM–8 PM
Tuesday: 10 AM–8 PM
Wednesday: 10 AM–8 PM
Thursday: 10 AM–8 PM
Friday: 10 AM–8 PM
Saturday: 10 AM–8 PM
Sunday: 11 AM–7 PM

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👍 Reviews of Zwilling Store - Santa Monica

Zwilling Store - Santa Monica - Santa Monica, California

Dean

1/5

I am unbelievably upset and dissatisfied with my experience here. We love to cook and splurged on our first ever professional knife. The knife was dull and rusted after one use despite drying completely and following care instructions. We came to return the knife and were immediately told no. The salesperson laughed at us, telling us that we were idiots unable to properly use a knife. The manager yelled at us for not knowing their return policy and had his salesperson cut a carrot with our knife in front of us. They showed absolutely zero empathy on Christmas Eve. They were rude, condescending, and unkind. We do not recommend purchasing anything from this store.

Brooosca 2.

5/5

Only get your knives and kitchenwares from this place, Zwilling. Jose helped me today and he was very helpful, professional and knowledgeable. He sharpened my knives that had gotten dull. It took no time at all and they are sharp as the first day I got them
20 yrs ago. This place is the best. Jose is the best!!

S W.

5/5

George is amazing with sales. Gave two somewhat competent wannabe chefs an informative, honest review of several items we ended up purchasing. Jose was just as helpful. Thank you both for helping us.

Charlie S.

5/5

I just had the best knife skills class ever with George, Melanie, and Jose at Zwilling. Learned so much about cutting techniques, different sorts of knives and how they work, and knife care. It's kind of wild to take something you use everyday and transform your understanding of it. We were peeling tomatoes with a fillet knife, I supremed an orange (didn't even know what that was before the class), and learned a bunch of other stuff. I learned a lot that I'll need to keep practicing over and over, but it was so helpful to have hands-on instruction from the team at Zwilling to watch me try the new cutting techniques and help me identify when I was falling into old bad habits. For instance, my pinky finger likes to sneak out into the cutting zone ("the danger zone" if you will) and I didn't notice that, honestly couldn't even see my pinky finger while I'm cutting something. I would 10/10 recommend the Zwilling knife skills class to anyone who takes their cooking seriously but isn't ready to go to culinary school. You won't regret it.

Maxim N.

5/5

Jose sharpened my knifes perfectly, in under 20 mins. I recommend checking out this store for kitchen ware or to sharpen your knives.

Răzvan G.

5/5

Best customer service I have ever got in LA. They helped me choose the knives and accessories for my kitchen for over an hour! I now love this brand and the products I bought and I can’t wait to come back to buy more. The store manager / the guy who helps you choose the knives deserves a raise! :))

Jose L.

5/5

Walked in and was immediately greeted by George (I think that was his name) and I felt well welcomed. Overall exceptional experience. One thing I admired about the customer care was that George offered a more in depth understanding of each specific blade and even offered a brief history of them. He seems very enthusiastic about his job and does it with genuine passion.

Elizabeth M.

1/5

Corporate should either train management and employees on how to be kind to customers or y’all should close this store. Rudest experience ever.