Zoo Med Laboratories, Inc. - San Luis Obispo, California

Overview of Zoo Med Laboratories, Inc.

Zoo Med Laboratories, Inc., located at 3650 Sacramento Dr, San Luis Obispo, CA 93401, United States, is a distinguished company known primarily as a manufacturer, specializing in the production of high-quality products for pet care and exotic animal habitats. With a contact number 8884966633 for inquiries, this company ensures accessibility for its customers. Their official website, zoomed.com, offers a wealth of information about their products and services.

Accessibility and Facilities

For those with mobility needs, Zoo Med Laboratories has made significant efforts to accommodate visitors. The establishment boasts a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a commitment to inclusivity. This thoughtful approach ensures that all potential customers, regardless of physical ability, can easily access the facilities.

Customer Service and Reputation

The company has garnered attention for its exceptional customer service, as evidenced by the 25 reviews on Google My Business. One notable review praises the exemplary communication and problem-solving skills of Jennifer D., highlighting the company's dedication to customer satisfaction. Customers have expressed their gladness to deal with such friendly and efficient individuals, which is a testament to Zoo Med's commitment to providing not just products, but also outstanding service.

Recomendaciones para Visitar

Anyone interested in exploring what Zoo Med Laboratories has to offer should start by visiting their website at zoomed.com. Here, you can browse through a comprehensive range of products designed for the pet and exotic animal industry. It's also beneficial to reach out via their phone number 8884966633 for direct inquiries or to discuss specific needs. For those visiting in person, the accessible facilities ensure a comfortable experience.

Final Recommendation

Given the positive feedback and the company's reputation for excellent customer service and quality products, it's highly recommended to connect with Zoo Med Laboratories through their official website. Whether you're looking to order replacement parts or simply need advice on the best products for your needs, their team is ready to assist. Don't miss the opportunity to enhance your pet's habitat with the products from a company that clearly cares about its customers and the animals they serve.

This summary encapsulates the essence of Zoo Med Laboratories, Inc., from its notable customer service to its commitment to accessibility, making it clear why anyone in the pet or exotic animal care industry would benefit from engaging with this reputable manufacturer.

👍 Reviews of Zoo Med Laboratories, Inc.

Brenden W.

5/5

Have been in contact with Jennifer D. through email regarding placement parts for my 100 gallon palladium. Jennifer arranged for replacement parts and silicone to be shipped out directly to my address in Ontario, Canada. She was excellent on communication through the entire process. I had some issues with the tracking number, and she was ready to send out another order. I am really glad to know this company provides such excellent service, and great people like Jennifer to work with. I appreciate what you did!

Maxx W.

4/5

Arrived 3.5 hours before appt, given a dock immediately, loaded in a little over an hour. Take Madonna road exit from 101, that's the truck route.

Jessica M.

5/5

I emailed regarding a replacement part I could not find anywhere online and Jennifer D. was quick to respond and beyond helpful. It's so nice to deal with a company that stands behind their products. Next upgrade I can confidently say I'll purchase through Zoo Med again because they provide exceptional service.

justin V.

5/5

I had recently contacted Zoo med and spoke to Meredith Elrich regarding replacement probes for the environmental control unit. I explained that my cat ate the temp probe and that I wanted to purchase a probe. She said not to worry, there would be no charge. She then sent me a package containing all of the probes.
Then soon after that I was having problems with the remote not being able to be silenced when an alarm activated. We went through some troubleshooting and found the remote to be defective and again sent me a replacement remote absolutely free.
This is what the definition of a company that stands by their product and takes care of its customers.
This was an amazing experience and I will be a zoo med customer for life.

Scott

1/5

The former Graduate building is now Zoo Med laboratories & SLO Reptile, its extremely devastating to many locals that "The Graduate" was turned into a lousy reptile place as it's a real pity that many people drive by this place every day to see that it's like looking at a vacant building when it used to be full of happy people every day but now it's so depressing to see this beautiful place put to waste. The owners never should have sold it to these reptile people, they could have sold to somebody else that would have had made it for local activity like "The Graduate" was than what they're using it for now, what a shame what it is now. What a joke

Farzad M.

5/5

Very nice people respectful and fast loading 2 hours after checked in.
Truck driver

Bill J.

5/5

This is one of very few companies that still cares and focuses on the end user. They are a genuine company that truly cares and it shows. I dealt with Miranda and she was insanely knowledge a joy to speak with and between her and her supervisor I had my issue taken care of better than I could have imagined the out come to be. Keep it up Zoo Med and Miranda ! 10/10 you have a lifetime customer in me. On top of that I will always recommend zoo med. (They have the superior product lines anyway I've tried all the different manufacturers) Great job and thank you.

Raymond F.

4/5

My experience here wasn't anything like the other reviews. My appointment was for 2pm I showed up at 9:30am and checked in. The guy said they manufacture the products and if your load is ready and there's an empty dock they will load you regardless of your appointment. Fortunately My load was ready and I was out the door by 11am. There is a gate so I don't think they have overnight parking.