WM - Simi Valley, CA - Simi Valley, California

Title: WM - Simi Valley, CA: A Comprehensive Guide to Their Services and Location

Located at 195 W Los Angeles Ave, Simi Valley, CA 93065, WM - Simi Valley, CA is a prominent waste management provider in the area. Their phone number is 8055229400, and their website can be found at wm.com. This company specializes in a wide range of services, including garbage collection, debris removal, and operating both garbage dumps and recycling centers. They are dedicated to providing efficient and eco-friendly waste management solutions to their customers.

In addition to their extensive service offerings, WM - Simi Valley, CA is committed to accessibility. They provide wheelchair accessible entrances and parking lots, making it convenient for all customers to access their services. Moreover, they have received positive feedback from their clients, with an impressive average rating of 4.4/5 based on 1093 reviews on Google My Business.

Specialties:

• Garbage collection service
• Debris removal service
• Garbage dump
• Garbage dump service
• Reclamation centre
• Recycling center
• Waste management service

Other points of interest:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

👍 Reviews of WM - Simi Valley, CA

Kris M.

5/5

Waste Management provides exceptional service that goes beyond just picking up the trash. Their reliability and efficiency keep our neighborhood clean and on schedule, but what truly sets them apart is their incredible staff. The drivers and team members are not only professional but also genuinely kind-hearted. My 10-year-old son absolutely idolizes these hardworking men, and they’ve never failed to make his week special. Every pickup day, they take a moment to wave, chat, or even let him get a closer look at the trucks he adores. Their patience and respect toward him are unmatched, turning a routine service into a highlight he looks forward to. It’s rare to find a company that combines top-notch service with such personal care. Waste Management doesn’t just manage waste—they build community and bring smiles to kids like mine. We’re lucky to have them! Highly recommend their outstanding team.

Erin C.

5/5

On time service. Customer service is helpful! My son’s favorite day of the week… here’s a picture of him in the WM truck at our local street fair.

Bill L.

3/5

My previous review was five stars. The customer assistance on the phone is great. And the website is decent. Unfortunately the drivers are somewhat lazy and careless. The phrase "you had one job" comes to mind. The manufacturers of the sanitation trucks have now made it so that a single button press is needed to grab and dump the container. The problem: Driver #one comes by and mistakenly nudges the other bin. The other bin (either recycle or garbage) is then askew by 10-15 degrees. Along comes driver #two who cannot manage to get the now askew container into the "jaws." So, the driver "moves on" and leaves the FULL bin. Is it really too much to ask that, on the odd occasion a bin is nicked, the driver align the bin? Seriously. I've taken to separating all bins by at least 6 feet. Wow. Can you imagine other workers in other industries missing a simple task like this?....on an aviation assembly line, a hamburger fryer, a child's crib? "You had one job."

Jeff P.

5/5

Consistently professional and friendly drivers. They seem to like their jobs. Often appear to do more then they have to. And, can be seen waving back at the young kids in the neighborhood. Keep up the great work!

Mike C.

5/5

Great availability of services besides weekly pick-up. This past year we’ve ordered a large bin, bulk pick-up and E-waste pick-up. Delivery of these services was prompt and it was really easy ordering the services online.

julia L.

1/5

Did not bring back our cans last week-we pay for backyard service as we our senior and the driveway is steep. First told they can't be brought back until next pickup day which makes no sense-they would then be picked up, empty? Finally got someone on the phone who after some effort managed to understand what backyard service is arranged to have them brought back later that day. Of course it was Albert, our former route driver, who came. He is the only one who can ever fix things. The people in the office have no information about how the route works, it's like it's their first day, every time. They ask my address, why doesn't that bring up pertinent information in the computer so I don't have to educate them every time?

Nancy L.

5/5

Waste Management has the best staff in the city! Every truck driver is always polite and helpful. I love, love, love the streetsweepers that come each month. Keep it up WM!
I appreciate each of you!

Michelle H.

1/5

We have had issues with waste management since the start of this year. We have had several missed pick ups which each led to additional three days of scheduled pick ups also being missed. It was hard to get in touch with people that could help resolve the situation. It was always “scheduled“ No pick up would get picked up. Eventually spoke to Supervisor , which gave a $28 credit. Which then resulted in a stop of service. Which then resulted in a $35 Restoration fee. This is absolutely horrible and unreliable customer service. Please get your act together