Western Farm Center - Santa Rosa, California

Address: 21 W 7th St, Santa Rosa, CA 95401.
Phone: 075450721.
Website: westernfarmcenter.com
Specialties: Pet supply store.
Other points of interest: Small business, Curbside pickup, Delivery, In-store pickup, Onsite services, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, LGBTQ+ friendly, Quick visit, Checks, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 1265 reviews on Google My Business.
Average opinion: 4.8/5.

📌 Location of Western Farm Center

☎️075450721

⏰ Open Hours of Western Farm Center

Monday: 9 AM–6 PM
Tuesday: 9 AM–6 PM
Wednesday: 9 AM–6 PM
Thursday: 9 AM–6 PM
Friday: 9 AM–6 PM
Saturday: 9 AM–4 PM
Sunday: 9:30 AM–3 PM

Western Farm Center, located at 21 W 7th St, Santa Rosa, CA 95401, is a specialized pet supply store that has gained significant popularity among animal lovers. With a focus on providing top-quality products and exceptional customer service, this small business has established a strong presence in the community.

The store offers a wide range of pet supplies, catering to the needs of various animals such as dogs, cats, birds, and more. Customers can choose from an extensive selection of food, treats, toys, and healthcare products, ensuring that their pets receive the best care possible.

In addition to their in-store offerings, Western Farm Center provides several convenient services to enhance the shopping experience. These include curbside pickup, delivery, in-store pickup, and same-day delivery. The store is also equipped with an onsite wheelchair accessible entrance and parking lot, making it easy for customers with disabilities to access the store.

Western Farm Center prides itself on being an LGBTQ+ friendly establishment, creating a welcoming environment for all customers. The store's quick visit option allows pet owners to swiftly find the products they need without spending too much time browsing.

The company accepts various payment methods, including checks, credit cards, debit cards, and NFC mobile payments, ensuring that customers can easily pay for their purchases.

With a impressive track record, Western Farm Center has garnered 1265 reviews on Google My Business, showcasing the store's dedication to customer satisfaction. The average opinion rating is 4.8/5, a testament to the high-quality service and products provided by the store.

👍 Reviews of Western Farm Center

Western Farm Center - Santa Rosa, California

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1/5

I had a disappointing experience at Western Farm in Santa Rosa. While they offer good products, their prices are unreasonable, and their customer service is severely lacking. The staff operates with a rigid, robotic attitude, showing no willingness to assist beyond the bare minimum.

I arrived 13 minutes before closing to use the self-service dog wash, only to be turned away because I was supposed to arrive at least 15 minutes prior. Rather than offering any flexibility or a courteous explanation, they simply stated, “That’s the rule,” with no empathy or effort to accommodate me. It felt dismissive and unprofessional.

A business should value its customers and provide service with a human touch. Unfortunately, Western Farm falls short in this regard. I won’t be returning until they improve their approach to customer service.

Susie G.

5/5

Huge selection. I was able to get my dog her first round of shots to administer myself, for a fraction of what my vet was trying to charge me. They explained everything in detail and made sure I understood how to give the shots and all the steps I needed to take.

Nancy H.

5/5

The nicest people work here! Ready to help when you walk in. There's a ton of stuff you could need for your garden and pets. They will also help load your stuff into your vehicle if you would like. Love this place. Support local!

Justin J.

5/5

Very accommodating inventory has yet to leave me without what I need. Equally accommodating staff have always been pleasant and helpful while I make up words for what I need on a project... which reminds me. I need more confabulators. 🤔

Brian M.

5/5

Have been coming here for years. Great people and everything i need, whenever I have to stop at one of the big pet stores in an emergency, I am reminded why I shop here.

Alan H.

5/5

In 1967 the Western Farm Center opened for business and began supplying feed and equipment to local farms. As time went on, so did urbanization. Western Farm expanded its offerings to include pet food and more related products for these pets. Their goal is to provide high quality products and a service team that makes your buying experience so complete that you want to keep returning. Being a pet friendly store, I bring my dog and get help with what I need from the first employee I encounter. They are always friendly and very informative. I also bring my cat and dog to Sunday vaccination clinics. Western Farm also offers chick's, chickens and birds. Also known as the Farm in the City, this establishment is a great asset to the community.

katie F.

5/5

Have been coming here for years and they've always been great. Today I brought our recent (very fearful) rescue dog here to work on new environments. He didn't even want to get out of the car, and when the staff saw me working with him in the parking lot, they brought out a handful of extra high value treats to help entice him. So kind and thoughtful and he appeared to like their treats better than the french fries I brought! Thank you!

Darlene L.

5/5

I bought chicken pellets. The service was great. Immediately, they were put into my car. A very polite young man was the one who put them into my car
The best place to get my animal feed and supplies