Toluca Lake Pumpkin Festival & Christmas Trees - North Hollywood, California

Richard C. I.

Great patch! Perfect size, and really family-style. Took great pictures here. Would recommend for all sizes and colors of pumpkins. They have everything! Staff is friendly too. Cute animals!

Anakaren R.

My husband and I have always cherished our experiences here, but sadly, this year was a disappointment. We decided to purchase our Christmas tree early this year due to our travel plans in December. Upon our visit, we noticed that the prices were considerably higher than most lots , but we chose to splurge and select a tree to support a small business.

The salesgirl informed us that the tree had been freshly brought in from Oregon just a few days prior. It was already set up on a stand with water, which seemed convenient at the time, so i guess they assumed a fresh cut wasn't necessary? When we asked the older gentleman at the counter for cash back to tip the loaders, he responded with a somewhat unpleasant attitude.

Regardless, we took our tree home and immediately watered it. It didn’t absorb any water. We waited a day and then reached out to them for advice or a possible exchange. They suggested waiting a few more days and offered us a free preservative solution, which we already had.

After another day of no change, I visited the lot in person. They reassured us that the tree should be fine and advised us to call if we encountered any problems in a few days. A week later, our nearly $200 tree was completely dead -crispy dead. 💀

When we requested a refund or exchange, they offered only a 50% discount on another tree. This was a letdown, especially considering the amount of work it would take to dispose of the current tree and transport another one back. We have been loyal customers, supporting their pumpkin patch and even hosting an event here. It's unfortunate that they couldn't provide a more satisfactory resolution.

I know I bought a tree that would eventually die but 7 days later?! It was a waste of $200 that could have gone towards other necessities.

I hate writing bad reviews but hopefully this could improve their policies.

Thomas M. (.

Calling around tree lots for a simple price range. Guy who answered refused to give a simple price range. I didn't expect an exact quote. Just didn't want to waste time & gas if they were too far above average. The rudeness & attitude of the individual who answered is why I'm taking my business elsewhere this year.

Shawn

This place is very expensive. The tree cost around $375.00 to $500.00 and when you went to pay they were asking $80 tip. The tree they sold us was leaning to one side, almost a foot off the center, but it was straight in the lot, so they know what they were doing, not a good way to do business. If you go there make sure the tree is centered, don’t trust them. We will not be buying our tree from this place. This place will rip you off and cheat you.

Veronica G.

Its a cute little pumpkin patch. Everyone is so friendly and helpful. Theres a petting zoo that cost $10 to pet animals and pumpkins of all sizes good prices to and areas to take pics. A haunted maze that is $12 to walk through .Good place to take babies-toddlers . It wasn't too crowded when I went on a sunday afternoon. Good parking behind flower shop. My niece was playing the claw machine and was only able to get one stuff animal after spending $5 one of the workers and very sweet man ended up giving her one anyway . Good place for kids I'm telling you. Avoid big crowds/lines . they also have christmas trees once halloween is over !!

Peach S.

They have a lot but the cheapest carving pumpkin is $25 and they don’t let you look. Both times I came here an employee greeted me but tried to sell a massive pumpkin to me right away. Both times I told them that I wanted to look, but they follow you and everyone pumpkin you look at they pick up and try to sell you before you can even blink.

Kirstie J.

Really disappointed in this place. They appeared to have a large selection of trees that looked to be beautiful in quality, but many of the employees were actively endangering customers by not wearing masks. In the few minutes we were there (before leaving for our own safety), two employees approached us within 2-3 feet, both with masks only around their chins, not covering their nose and mouth. We saw several other employees (who fortunately did not approach us) without masks over their nose and mouth either. The trees were also very overpriced compared to other lots.

Elizabeth L.

This place is so much fun! My little girl really enjoyed herself..animal petting, pumpkin patch with lots of sizes to choose from,lots of cool props for pictures and haunted maze was awesome! We will definitely be back for the Christmas trees can't wait to see what they do!