The Green Butlers Property Maintenance & Landscape Supply - Redford Township, Michigan

Lisa G.

I do not recommend this company for lawn maintenance. They are inconsistent and the tone in some of their communication to me, as a new customer was dismissive and unprofessional.

I had been living at my residence for 6 years, I was very familiar with what the lawn needed. I requested a Spring cleanup as I knew I needed one, their team said I didn’t need one and claimed they would clean the debris as they serviced my lawn-but never did. The fertilization and grass cutting was decent-but the edging was not consistent (not every other visit as they said), debris was always left in my driveway and along my fence line and inconsistently removed. On a few occasions, the lady in the office was helpful, but overall-I should not have to keep contacting her regarding basic stuff not being done to my yard. Fall cleanup was supposed to take two visits, they came for the first one, but never came for the second, although I paid for that service in advance, many many leaves, sticks, were left behind. When I reached out via email and called regarding fall cleanup-no one responded.

Both the spring and fall cleanup is vital, and should be done with care, thoroughly and properly. It’s a tough spot to be in when you hire someone to take care of something at your home and it’s not done properly or at all.

I do not appreciate that unprofessional behavior. We hire them and trust them to keep up their end. Their team failed at my home with that, therefore I DO NOT RECOMMEND this company.

J D.

I called multiple landscaping companies to price out new sod and sprinklers for my home in Dearborn. Green Butler’s was the only company that returned my calls and came out for a quote. They were fair and honest and super friendly to work with. Nick, Mitch and all of the other guys that came out were awesome !!! The girls in the office for billing and setting up sprinkler winterization and fertilizing are great to work with as well. I would recommend their services to anyone !!! Lawn looks great and Mitch just came out and turned on the sprinklers for the year !!!

Rita A.

Green Butler does a fantastic job! They are professional and kind. They make sure your home looks manicured. Rita

Sir

This company services my neighbor. Lately I've noticed them blowing lawn debris up into my yard. Not a biggie, until today. They blew all of the leaves into the road, then proceeded to start to blow them across the street and into my yard. I started taking a video, and when they saw me in the window, they laughed and started pointing their phones at me. Then they ran the blower down the sidewalk in front of my house (across the street from their client), and blew all my leaves into the street, which means I'll most likely get fined by the township.

I'm a disabled senior, on a fixed income, so cannot afford to hire companies to remove the leaves from my yard. I have to struggle to do this on my own. It's sad to see a company such as this, hire such lazy and inconsiderate employees, who feel it's appropriate to shirk the duties of the job they're being paid for, and force it onto the neighbors.

Ryan

Top notch Crews; Excellent work! Couldnt ask for a better team of guys. Jim/Nick are easy too work with. Dont hesitate too use them for any of your Landscaping, Concrete, and Asphalt needs. They can do it all!

Al F.

Had a great experience with everyone involved. Needed a large hill leveled out in our backyard. They came out and quoted the job. Got the quote back in the time frame they said. I also made some slight changes to the project the day of and they accommodated us perfectly. Got the whole job done in two hours. Did everything we asked. Cleaned up and confirmed we were satisfied before they left.

andrew W.

Great service. Very knowledgeable and were able to answer my questions about material that I ordered. Driver was friendly and helpful with the delivery.

Jen S.

6/17/21
Their policies have changed this year, i am sure they are struggling with finding adequate help.

Spring cleanup this year was not as meticulous as last year. I give them ☆☆☆

They changed the policy to not mow when there is too much dog waste. While understanble they missed an opportunity to upsale a service. I now pay a service to come twice a week to cleanup dog waste. If by chance there is 1 dog waste in the yard the lawn person will mow around it leaving overgrown grass i give them ☆

The policy was changed to include 4 cuts on a monthly charge but they can skip a week if the grass does not need it. Some grass does grow slower than others. This normally would be acceptable although this year i find myself calling to see if i am even on the list to get cut thats how long they wait sometimes. While i do understand they are short handed i give them ☆☆

The very last time my yard was cut i noticed my castle wall had been knocked over. While i cannot confirm it was them it is highly suspicious after i noticed the guy on the riding mower cutting my grass
And then my flower bed wall in the middle was knocked over alost from the bottom i will give them ☆☆ as i have not contacted them about this issue yet.

I liked this companies service for the most part last year and i like the fall cleanup, specifically because they hall away the yard bags or leaves. I will give them ☆☆☆☆☆ for fall cleanup just based on last year.

There are many missed opportunities to up sell, but when they get back on track with staffing they may be open to feedback. At this point i am retaining the service so that i can show a local business ample patience during this difficult time.

10/26/20
Had my first leaf clean up! They did a great job! I am hoping they will keep this consistency through the fall season.

They do an okay job, always room for improvement though.

In response to the owners question.

Yard cleanup, and mowing twice a month. My grass does not really grow too much, so i did not see it as a big deal, but there were several times where they only mowed spots in the backyard leaving some grass longer than the other. They also mistakenly stepped on a gutter, but i cannot prove this was your guys. Again these things are not a huge deal to me. I will be happy to improve my rating as the company improves its services. I am looking forward to seeing how you guys do for fall cleanup.

10/26/20
Had my first leaf clean up! They did a great job! I am hoping they will keep this consistency through the fall season.

They do an okay job, always room for improvement though.

In response to the owners question.

Yard cleanup, and mowing twice a month. My grass does not really grow too much, so i did not see it as a big deal, but there were several times where they only mowed spots in the backyard leaving some grass longer than the other. They also mistakenly stepped on a gutter, but i cannot prove this was your guys. Again these things are not a huge deal to me. I will be happy to improve my rating as the company improves its services. I am looking forward to seeing how you guys do for fall cleanup.