The Candy Lady - Portage, Michigan

The Candy Lady: A Comprehensive Overview

The Candy Lady is a multifaceted business located in Portage, Michigan, offering a unique and engaging experience for individuals and groups alike. Situated at 640 Romence Rd #111, Portage, MI 49024, United States, this establishment has cultivated a strong reputation as a premier destination for confectionery, baking supplies, and event services. Contacting The Candy Lady is easy via their Phone: 2693435900, or by visiting their website at Website: shopcandylady.com.

Specialties and Services

The Candy Lady distinguishes itself through a diverse array of specialized offerings. Primarily, it operates as a confectionery wholesaler, supplying a wide range of candies and chocolates to various businesses and individuals. Furthermore, it functions as a comprehensive baking supply store, stocking an extensive selection of ingredients, tools, and equipment for baking enthusiasts. A dedicated section is devoted to cake decorating equipment, catering to both amateur and professional cake artists. The business also proudly presents a charming candy store, offering a delightful assortment of sweets for all ages.

Beyond retail, The Candy Lady provides exceptional children’s party services, specializing in creating memorable and themed celebrations. They also operate as an event venue, offering a flexible space for gatherings of all kinds. Notably, they employ a special educator, suggesting a commitment to supporting individuals with unique learning needs. This multi-faceted approach reflects the business's dedication to providing a holistic and enriching experience.

Accessibility and Amenities

The Candy Lady is committed to inclusivity and accessibility. The facility is wheelchair-accessible, featuring a wheelchair-accessible car park and wheelchair-accessible entrance. Patrons can comfortably navigate the space thanks to wheelchair-accessible seating and a wheelchair-accessible toilet. For those with hearing impairments, an assistive hearing loop is available. Recognizing the importance of diverse needs, they offer gender-neutral toilets, alongside standard restrooms. The business accepts a variety of payment methods, including credit cards and debit cards.

Customer Feedback and Reputation

The Candy Lady has garnered considerable positive feedback from its clientele. Currently, the company boasts 43 reviews on Google My Business, reflecting a strong level of customer satisfaction. The average opinion: 4.8/5 indicates a consistently positive experience. Many customers highlight the engaging and fun atmosphere, particularly referencing activities such as chocolate-making drop-in sessions. One customer described a recent experience with their mother, emphasizing the helpfulness of staff in accommodating mobility challenges and ensuring a comfortable visit. The quality of the chocolate-making experience, coupled with the availability of an extensive selection of molds, is frequently praised.

The overall impression conveyed by the reviews suggests a welcoming, supportive, and genuinely enjoyable environment. The dedication to accommodating individual needs, as demonstrated by the proactive assistance offered to a customer with mobility limitations, speaks volumes about the business's values.

Recommended Information for Visitors

For prospective visitors, we recommend contacting The Candy Lady in advance to inquire about chocolate-making drop-in sessions and to confirm availability. Due to the popularity of these sessions, booking ahead is strongly advised. When planning a visit, it’s essential to consider the diverse range of services offered and to explore the potential for tailoring the experience to specific needs. The website provides valuable details on products, services, and event packages. The phone number is readily available for immediate inquiries and assistance. The commitment to on-site services further enhances the customer experience, ensuring a seamless and enjoyable visit. The LGBTQ+ friendly and transgender safe space policies contribute to a welcoming environment for all.

👍 Reviews of The Candy Lady

Shai T.

5/5

Went to the drop in sessions for chocolate making and it was so fun!! I called ahead because my mom has a really bad hip so we wanted to bring a computer chair and they were super helpful! They helped us move stuff around when we got there to better help my mom. The actual chocolate making was fun and not difficult at all! They had like 4 huge bins of different molds and a bunch for purchase! Will definitely be back!

Shannon G.

5/5

We had a great time with the kids! Made lots of pretty chocolates, and the candy ladies really knew how to interact and help with the kids 🙂 not expensive either! Our families had a lot of fun 🩷 definitely will be back!

Eileen F.

5/5

What a delightful small business! A chocolate shop with a store to stock up supplies after your class.

We had a girls trip to Kalamazoo and took in a special chocolate making class just for us!!

We learned how to paint with chocolate and had the best instructors. We were treated like family! So warm and welcoming. Even worked with us having a baby with us.

Would highly recommend!!!

Kelsey H.

5/5

This is such a fun gem here in town. We did a drop in chocolate making class and it was a hit with the whole family. The ladies working are wonderful and so knowledgeable. If you are thinking of taking a class with them I say do it. And if you need any candy making supplies they have them all…chocolates, molds, packaging literally from start to finish they have it.

Lesley C.

5/5

I took a Bonbon making class and it was great. The instructors/owners are fun, patient, and are great at explaining every step of the process. And we got to take home all the yummy treats we made and the candy mold too, so the class was a fantastic deal. I'm excited to try more classes or their drop-in hours. The store itself also has a fantastic selection of candy and cake making supplies.

Sarah S.

5/5

I am in the PNW, so my gift box was mailed to me. It came all cute in a pink box with paper confetti and a fun arrangement of chocolates. The colored chocolate details make the candy little pieces of art! It was a fun Christmas surprise!

Marilyn B.

5/5

Went to a chocolate/caramel class. Good fun and very informative. I’ll not be intimidated making simple candies. This is a nice, family owned small business.

tippy K.

5/5

My first time ordering from the Candy Lady and I was impressed how quickly they shipped my order. I definitely recommend them!