Sports Direct - Mansfield

Address: Unit D, Sports Direct, Shire Brook Business Park, Meadow Lane, Shirebrook, Mansfield NG20 8RY.
Phone: 03443325292.
Website: sportsdirect.com.
Specialties: Sportswear Shop, Bicycle Shop, Clothing Shop, Game Shop, Outdoor sports shop, Running Shop, Shoe Shop, Football Shop, Sporting Goods Shop, Tennis Shop.
Other points of interest: Delivery, In-store pick-up, In-store shopping, On-site services, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments.
Opinions: This company has 771 reviews on Google My Business.
Average opinion: 3.3/5.

Location of Sports Direct

03443325292

Sports Direct, located at Address: Unit D, Sports Direct, Shire Brook Business Park, Meadow Lane, Shirebrook, Mansfield NG20 8RY, is a well-known sporting goods shop that offers a wide range of products and services. The shop can be easily reached by phone at Phone: 03443325292, and more information can be found on their website at Website: sportsdirect.com.

Sports Direct is a specialty shop that offers a wide range of products, including sportswear, bicycles, clothing, games, outdoor sports equipment, running shoes, shoe shop, football gear, and tennis equipment. This makes it an ideal destination for anyone looking to purchase gear for a variety of sports and activities.

One of the key features of Sports Direct is the convenience it offers to its customers. They provide delivery, in-store pick-up, and in-store shopping options, making it easy for customers to get the products they need. Additionally, they offer on-site services, such as same-day delivery, and a wheelchair-accessible car park and entrance, making it easy for customers of all abilities to access the shop. They accept credit and debit cards, as well as NFC mobile payments, providing customers with a variety of payment options.

According to Google My Business, Sports Direct has received 771 reviews, with an average rating of 3.3/5. This indicates that the shop is well-regarded by its customers, with many praising the wide range of products and convenient services offered.

Reviews of Sports Direct

Derrick Potter

1/5

I purchased some expensive football boots for my son, on line . After a few weeks the toe area started to split. 3 attempts to contact via email finally after several emails and photos sent of the damage I was told that I could get a returns label to send them back for inspection. That was 2 weeks ago and have had no response since. DO NOT ORDER ON LINE AS YOU CANNOT RETURN GOODS TO STORES IN PERSON AND ONLINE CUSTOMER SERVICE IS NON EXISTENT .

D G

1/5

I purchased a pair of ASICS running trainers from Sports Direct Online. After 9 weeks and less than 100 miles the outer sole has started coming away at the back of one of the shoes. After sending them back for inspection SD have stated it is damaged from heavy use. All the tread is still fully visible and barely dirty. Furthermore l this has only affected one shoe. They are refusing to exchange or refund and refusing to disclose the criteria they used for assessing wear.

Michael C

1/5

Sports Direct *could* be the best sports shop in the UK, but for some reason they're determined to offer the worst customer service possible. Why?

If Sports Direct combined its huge range of products with great customer care, shoppers wouldn’t go anywhere else. However, with such abysmal care when things so wrong, it’s often more hassle than it’s worth to shop here and slowly more and more people are choosing to go elsewhere. If you receive a faulty or incorrect item, or have any other problem with your order, that’s when you realise Sports Direct actively choose not to help, making it as difficult as possible for the customer to have their problem resolved. Of course, if you’ve no issues with the products you order, all appears well, it’s when things go wrong that the cracks are all too apparent.

So, why have they not improved customer care? A quick glance through the reviews here clearly demonstrate that things simply aren’t good enough and customers are unhappy. One can only assume that as part of the Frasers Group, those in charge, namely, owner Mike Ashley, CEO Michael Murray and MD of Sports Ger Wright, have a disregard for their customers, they just do not care about customer satisfaction. It’s such a shame, Sports Direct could do so much better but chooses not to.

Marcin Modrzejewski

1/5

Bought PS5 online via app. It was supposed to be ready for collection from the store within 7 days of purchase. After a week I was told that nothing has been done with the order and I can wait another week to find out what's happening.
Decided to cancel the order and get refund, took ages for them to process that as well.

AVOID!!!

gsm m

1/5

Staff are like robots, maybe some customer service training would benefit them. Not even a smile , a hello , nothing . Why is it do hard to find a place with good service nowadays?

Andrew Cusworth

5/5

What I normally don't like about sports direct is that even though the ships are a decent size they are massively overstocked meaning that you cannot walk around them without bumping into people or trying over the stock. This sports direct is different in that it as absolutely massive. This not only allows for more stock but the stock can be spread further apart allowing you to walk around freely.

Adam Bishop

2/5

Mike Ashley's idea of black Friday is full price Friday. Only things on offer are in damaged packaging. Game is an absolute let down with everything still priced over MSRP even today. Dog turd.

Kath B

1/5

I will never order via on line again, very poor experience. . I had to continual chase their customer services as no email or delivery confirmation due to problems with system their end and you cannot get to talk to them by phone so makes it a stressful experience.