Pontiac Foods Inc - Elgin, South Carolina

Address: 813 Bookman Rd, Elgin, SC 29045.
Phone: 8036991600.
Website: kroger.com
Specialties: Food processing company.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 71 reviews on Google My Business.
Average opinion: 3/5.

📌 Location of Pontiac Foods Inc

Pontiac Foods Inc 813 Bookman Rd, Elgin, SC 29045

⏰ Open Hours of Pontiac Foods Inc

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Pontiac Foods Inc. represents a significant player within the broader Kroger operations, functioning as a specialized food processing company strategically located at 813 Bookman Rd, Elgin, SC 29045. Contacting them is facilitated through their dedicated telephone line: Phone: 8036991600. For further details and comprehensive information, visitors can access their official website at Website: kroger.com. This facility plays a crucial role in the supply chain, contributing to the production and distribution of various food products within the Kroger network.

Location and Accessibility

The company’s address, 813 Bookman Rd, Elgin, SC 29045, places it within a strategically chosen industrial area. Its location in Elgin offers logistical advantages, potentially benefiting from proximity to major transportation routes and distribution centers. The facility is designed with accessibility in mind, boasting a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a commitment to inclusivity and accommodating a diverse range of visitors and employees. This consideration is particularly important for businesses operating within the food industry, where efficient movement and access are paramount.

Operational Details and Specialties

Pontiac Foods Inc. specializes in food processing, suggesting a focused operation dedicated to transforming raw ingredients into finished food products. While the specific products manufactured remain undisclosed without further investigation, the company’s affiliation with Kroger indicates a likely emphasis on items aligned with Kroger's extensive product portfolio. The operational structure likely involves various stages of processing, including preparation, cooking, packaging, and quality control, all adhering to stringent food safety regulations. The efficient management of these processes is essential for meeting the demands of a large retail operation like Kroger.

Customer and Driver Feedback – Key Observations

Recent reviews on Google My Business provide valuable insights into the experience of visitors and drivers utilizing the facility. A notable recurring theme is the efficiency of the check-in and check-out procedures, with drivers frequently praising the quick turnaround times. For instance, one review details a check-in at 9:00 AM and a check-out by 10:40 AM following an 10:00 AM appointment, highlighting a streamlined operation. The promptness of the 8:00 AM check-in, confirmed via the app, further supports this observation.

However, there is a common request for improved amenities. Specifically, the lack of overnight parking is frequently mentioned, with drivers seeking this convenience. The availability of restroom facilities for drivers is acknowledged, demonstrating a basic level of consideration for operational needs. The overall average opinion is 3/5, suggesting a generally positive experience but with room for enhancement, particularly concerning parking facilities and extended service hours. The positive feedback often centers around the efficiency of the unloading process, indicating a well-organized and responsive operation.

Further Considerations

Given the company's role within the Kroger system, it is reasonable to assume a strong emphasis on quality control and adherence to food safety standards. Kroger’s reputation for product freshness and safety likely influences Pontiac Foods Inc.’s operational practices. Furthermore, as a food processing facility, it is expected to operate within a framework of rigorous regulatory compliance, including inspections and certifications.

The company's relationship with Kroger suggests a commitment to volume production and efficient logistics. The operational flow likely involves a coordinated effort to meet the demands of Kroger’s vast distribution network. Understanding the specific processes and technologies employed by Pontiac Foods Inc. would provide a deeper appreciation for its contribution to the food supply chain.

Key features to consider when engaging with Pontiac Foods Inc. include:

  • Efficient Check-in/Check-out Procedures: Drivers consistently report quick turnaround times, facilitated by app-based check-in.
  • Accessibility: The facility is fully wheelchair accessible, ensuring inclusivity for all visitors.
  • Restroom Facilities: Restrooms are provided for drivers.
  • Limited Parking: Overnight parking is not available.
  • Food Processing Expertise: Specializes in transforming raw ingredients into finished food products.

In conclusion, Pontiac Foods Inc. represents a vital component of Kroger’s operational infrastructure. Its strategic location, commitment to accessibility, and efficient processes contribute to the smooth flow of food products within the Kroger system. While improvements in parking facilities would be welcomed, the company’s focus on speed and accessibility demonstrates a dedication to meeting the needs of its drivers and partners. The Google My Business reviews offer a valuable snapshot of the current experience, highlighting both strengths and areas for potential development.

The facility’s operational effectiveness is likely underpinned by a commitment to continuous improvement, reflecting the dynamic nature of the food processing industry. Further research into specific product lines and manufacturing processes would provide a more comprehensive understanding of Pontiac Foods Inc.’s role within the broader food landscape.

Ultimately, Pontiac Foods Inc. serves as a testament to the intricate network of supply chains that underpin the availability of food products to consumers.

👍 Reviews of Pontiac Foods Inc

Pontiac Foods Inc - Elgin, South Carolina
Fred J.
1/5

Be prepared to wait if you’re a live unload. Been here four hours past appointment time and still no door while others come and go to get unloaded or loaded. Will not return 🙁 1/5 stars

Pontiac Foods Inc - Elgin, South Carolina
Promise B. M.
5/5

Very nice and quick unloading, checked in by 8:00 AM app time and out by 09:16 Am , thanks guys 😘

Pontiac Foods Inc - Elgin, South Carolina
Seng M.
5/5

Appt at 10:00am.
Check in at 09:00am
Check out by 10:40am
They do have Restroom for driver but
No Overnight parking! 🅿️ 👌

Pontiac Foods Inc - Elgin, South Carolina
Anthony M.
1/5

Stay away got here at 6am got a dock at 1015 didn't leave till 12noon 6hours of total waiting is crazy to me and only had a half of a trailer to offload

Pontiac Foods Inc - Elgin, South Carolina
Scott P.
3/5

Other people can get in and out earlier than their appointments and based on this, I accepted another load that I then had to give back because when I asked about getting a door after sitting on the lot for an hour and a half, I was told my appointment was at 9am. Reasonable unload time once I was assigned a door, but arriving at 4:40am and leaving after 9:30am left a bad taste in my mouth. Guess it's my own fault for getting there too early. Small lot(s) with many drop trailers so not much parking for live unloads. Google map it, you'll see what I mean. They have a gate/intercom, so you can at least get on the property but there's no room to park outside the gate in the entrance driveway because it's narrow.

Pontiac Foods Inc - Elgin, South Carolina
Rakeem B.
1/5

Terrible….HR has no care for the workers, neither does the management, the supervisors are never on the floor, they harass women on the job, and rework seasons that have been in the floor…..absolutely terrible, unsanitary, and unprofessional.

Pontiac Foods Inc - Elgin, South Carolina
Samuel S.
1/5

Very rude, unprofessional avoid this place no respect to truckers just avoid it disgusting

Pontiac Foods Inc - Elgin, South Carolina
Christopher K.
4/5

Truckers generally only leave reviews for the bad. Was here early for my 10am appointment 8am waited to get checked in for an hour (why not 5 stars). By 930 I was docked. Came with low expectations with all these negative reviews but was pleasantly surprised. Also truckers need to be nice and cordial with people will get you farther than a lot of bad attitudes a lot of truckers bring to the table.

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