Pilgrim's - Russellville, Alabama

Address: 2045 County Rd 244, Russellville, AL 35654, United States.
Phone: 2563328900.
Website: pilgrims.com
Specialties: Meat processor, Food products supplier, Poultry farm.
Other points of interest: Delivery, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 359 reviews on Google My Business.
Average opinion: 2.5/5.

📌 Location of Pilgrim's

Pilgrim's 2045 County Rd 244, Russellville, AL 35654, United States

☎️2563328900

⏰ Open Hours of Pilgrim's

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Pilgrim's - A Comprehensive Overview

Pilgrim's, located at 2045 County Rd 244, Russellville, AL 35654, United States, is a well-established company known for its meat processing, food products supply, and poultry farming. With a phone number of 2563328900 and a website at pilgrims.com, the company has made it easy for customers to reach out and learn more about their offerings.

Specializing in meat processing, food products supply, and poultry farming, Pilgrim's has carved a niche for itself in the industry. The company is dedicated to providing high-quality products to its customers, ensuring they meet the highest standards of freshness and safety.

Key Features and Services

Delivery Services: Pilgrim's understands the importance of convenience for its customers. They offer delivery services, ensuring that customers receive their products on time. In some cases, they even provide same-day delivery, making it easier for customers to get their hands on fresh products.
Wheelchair Accessible: The company takes pride in its wheelchair-accessible car park and entrance, making it an inclusive space for all customers, regardless of their mobility needs.

Customer Opinions and Feedback

The company has received a total of 359 reviews on Google My Business, with an average rating of 2.5/5. While there are mixed reviews, many customers appreciate the company's efficiency and the quality of its products. One customer mentioned that the trailers are normally loaded and ready for pickup, causing minimal delay. Another customer commented on the pleasant and polite demeanor of the staff at the guard shack.

While there are some negative reviews, it's essential to consider that customer expectations and experiences can vary. Despite this, Pilgrim's continues to strive for improvement and maintains a commitment to providing quality products and services.

In conclusion, Pilgrim's is a well-rounded company that offers meat processing, food products supply, and poultry farming services. With its convenient location, delivery options, and wheelchair accessibility, the company has made it easier for customers to access its products. Although there is room for improvement based on customer feedback, Pilgrim's remains dedicated to meeting the needs of its customers and providing high-quality products.

👍 Reviews of Pilgrim's

Christopher C.

1/5

Poor job loading the product on 1/7/25, 4 1/2 hours of waiting. This in and of itself wasn't bad until I arrived at the receiver, and they told me they couldn't remove the product due to faulty loading. Now, as i returned the product on 1/8/25, I arrived at 4 pm, and it's now 930pm. I get the call for the door, and this is what it looks like in the trailer.

Melissa D.

5/5

Normally, they have the trailers loaded and ready, so there's little delay when picking up your load. Everyone I've met in the guard shack has been pleasant and polite.

Royce L.

1/5

1star for the nice ladies at the guard shack. They send you to a dirt lot where there's not enough room to handle so many trucks. I had a 5 pm appointment. It is now 3 am. 10 hours my trailer has been in a door! I'm 7 and a half hours away from my delivery, which of course now I won't be on time. Why schedule trucks if you can't get them loaded in a reasonable amount of time? Every truck that has arrived since has already been loaded and are gone! This is ridiculous!
Drivers don't come here! In fact if TQL brokers your next load refuse it. This isn't the 1st time my dispatcher used them and not the 1st time I've had to sit without TQL paying any detention!

Ankit G.

2/5

FCFS ,24hr open its a fresh chicken after check in they will give u a door aftr 5-6hr nd then again they will take 4hr means total full loading time 10hr atleast, they have a scale,people are nice but not in hand reduce the loading time..

Paul K.

1/5

This place screwed me over for New years Holiday, waited 2 days to get loaded, then they canceled the load on me and broker didn't pay me for layover just said it's trucking for you and hung up and kept hanging up PS

LaDarrius T.

1/5

Trailer has been in door for 13 hours…call for an update tell you It won’t be long then another hour passes. And of course they pull this the day before Christmas.

Update:15 hours total they had my trailer. Delivery appointment missed by 3-4 hours. Thanks pilgrims…

Narinder S.

2/5

This place is good for hook and drop trailers only not for live loads. If you go there to pick up live load there is no time limit when they will load you. FCFS or appointment means nothing to them. Live load truckers not allowed to park inside, they have to park outside in dirt lot by the side of road.
2 stars only for restroom that they allow drivers to use and scale on site. Security guard ladies very polite and helpful.
Poor management for shipping, they need to orders trucks when loads are ready. According to me minimum wait time at place is about 8 to 10 hrs. Owner operators avoid this place if you can.
Don’t want leave bad comments but no choice left after visiting to this place.

Mukhtar S.

1/5

I come on far pick up but still wait here total time like 25 hours so please be careful all drivers no come back here sorry