Northeastern Window & Door True Value - Harrisville, Michigan

Shelley G.

I would absolutely recommend Northeastern Window and Door. John was extremely helpful. He was very knowledgeable about all their products, knew about installation and helped my husband and I agree on colors and design. I told him I especially appreciated that he listened to me as much as my husband. So many salesmen don't do that. We are purchasing stone, siding and a roof.

Mara S.

Asked for an estimate on windows, door, and garage door. Took two weeks for the windows quote and never received a quote for the door or garage door. When asked for the garage door quote it was stated “we never went in there” yet they had. Very poor customer service and very slow on getting the quotes. Highly do NOT recommend unfortunately.

Thaddeus L.

Very well stocked hardware store and building supplier. It’s really nice not to have to drive all the way to Alpena. I’m also happy to support a local business

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Martha T.

We purchased most of our building materials from here while building our house. We bought 3 sets of French door's. One set the door started rotting on the bottom. John came out,said he will call factory rep. The rep came out and said it was under warranty. This all started October 18th. The door is in from the manufacturer, but we are still waiting for them to replace it after 5 months. Numerous calls, they say will be out this week. No call, no show. Nobody seems to care and they definatatly don't communicate with you.

Nathan M.

I will absolutely be using this company again in the future Travis and Anthony did a amazing job on the windows and everything and really put me at ease I was very nervous at first and once I saw them on there thing and they outcome I was pleased. Thank you for the awesome service

d C.

I wasn't pleased that the amount for putting in my window was a little less than the window itself. The price for installation was too much. When the window finally was put in, the 2 workers had to leave for an hour because they forgot something. Trying to work with the company wasn't any better. They make you feel as if they're doing you a favor instead of remembering that you are the paying customer. Unfortunately, they have a monopoly in this area and the customers haven't other choices.

Nicole H.

Went and picked up some trim. Great price and had enough in stock. Lady that came and helped us was amazing. Sweet and kind. Then some older lady comes out of nowhere and is rude, pushy, cuts you off talking and pretty much says we don’t have it. The nice lady helping us was doing an amazing job, she needed no assistance. Great experience except for pushy older lady.

David G.

I bought 51 bundles of shingles from Northeastern Window and Door through a local roofer. As it turns out we only needed 46, we had 5 bundles left over. Todd one of the managers at Northeastern refused to let me return them for credit. He said I would have to return them to the roofer, the roofer would have to take them in, they would then give credit to the roofer, then the roofer would have to pay me. I paid for 51 bundles in my roofing quote, there is no good reason why I should not have been able to return them and get a credit on my credit card. My roofer agreed that the shingles were mine to do as I pleased; keep or return. The bottom line is that Northeastern simply does not want to give me a refund - I would not recommend Northeastern for any purchases - roofing or otherwise.