Lush Cosmetics Sherman Oaks - Sherman Oaks, California

Address: 14006 Riverside Dr, Sherman Oaks, CA 91423.
Phone: 89958661.
Website: lush.com
Specialties: Cosmetics store, Beauty supply store, Gift basket store, Gift shop, Perfume store.
Other points of interest: Delivery, In-store pickup, In-store shopping, Onsite services, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, LGBTQ+ friendly, Transgender safespace, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 126 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of Lush Cosmetics Sherman Oaks

☎️89958661

⏰ Open Hours of Lush Cosmetics Sherman Oaks

Monday: 10 AM–8 PM
Tuesday: 10 AM–8 PM
Wednesday: 10 AM–8 PM
Thursday: 10 AM–8 PM
Friday: 10 AM–9 PM
Saturday: 10 AM–9 PM
Sunday: 11 AM–7 PM

Discover Lush Cosmetics Sherman Oaks

Lush Cosmetics Sherman Oaks stands out as a vibrant hub for cosmetics, beauty supplies, and unique gifts, all nestled at 14006 Riverside Dr, Sherman Oaks, CA 91423. This gem of a store not only offers a wide array of products but also provides an exceptional shopping experience. To reach this delightful establishment, you can call them at 89958661 or browse their extensive selection online at lush.com.

Key Features and Services

Specialties:
- Cosmetics Store: Lush offers a remarkable selection of handmade cosmetics that are free from synthetic preservatives and colors.
- Beauty Supply Store: Beyond cosmetics, they supply a variety of beauty essentials.
- Gift Basket Store: Perfect for those looking to surprise someone with a curated selection of Lush products.
- Gift Shop: Find unique and thoughtful gifts that are as beautiful as they are useful.
- Perfume Store: Indulge in their range of luxurious perfumes that cater to every preference.

Other Points of Interest:
- Delivery & In-store Pickup: Convenient options for busy shoppers.
- In-store Shopping: Enjoy the tactile experience of browsing and selecting products.
- Onsite Services: From massages to personalized product advice, they offer onsite services to enhance your visit.
- Same-day Delivery: For those who need something quickly.
- Accessibility: The store welcomes everyone with a wheelchair accessible entrance and parking lot, ensuring a comfortable shopping experience for all.
- Inclusivity: Lush is LGBTQ+ friendly and maintains a transgender safe space, making it a welcoming environment for everyone.
- Payment Options: Accepts various forms of payment including credit and debit cards, as well as NFC mobile payments for contactless convenience.

Customer Experience:
With 126 reviews on Google My Business, Lush Cosmetics Sherman Oaks has earned an impressive average opinion score of 4.6/5. Customers rave about the attentive staff, such as an employee named Stormy who took the time to explain products thoroughly, offering a sample massage with “Buffy” body butter. The staff's kindness and product expertise have left a lasting impression on long-time customers, who consider their visit at this location to be the best they've ever had.

Recommendation for Potential Visitors:
If you're in the Sherman Oaks area or planning to visit, make sure to stop by Lush Cosmetics. Whether you're looking for a special gift, wanting to try new beauty products, or simply enjoying a quick visit, this store promises an enjoyable experience. You can enhance your shopping trip by exploring their website for product ideas and special offers before you go. Don't forget to check out their in-store services for a personalized touch. With their commitment to inclusivity and accessibility, Lush Sherman Oaks is not just a cosmetics store but a community hub. Visit their website to plan your visit, and don't hesitate to contact them through their phone number or website for any inquiries. Your next beauty discovery awaits at Lush Cosmetics Sherman Oaks

👍 Reviews of Lush Cosmetics Sherman Oaks

Lush Cosmetics Sherman Oaks - Sherman Oaks, California

Christie M.

5/5

Stormy is the BEST! She took her time and explained each product I was interested in. She even gave me a massage with “Buffy” body butter so I could see how the product works. I hope I run into Stormy at Lush again. She’s absolutely amaAazing!!!

Imogen L.

5/5

The entire staff was so kind, and they gave great product suggestions. I am a longtime customer of Lush and I can confidently say that this was the best experience I have had in stores. Everyone had great personalities and I will definitely be shopping at this location again.

Cynthia F.

5/5

Stormy was amazing the best experience I’ve ever had walking in here I would drive to this location just for her she went through every product with me and different steps to make everything last

Alyssa B.

5/5

Stormy was amazing! She gave me a hair analysis along with a scalp massage. Trust me - go to her. She recommended wonderful hair products for my curls! 10/10

Shanti K.

1/5

I am a big time lush person. For 15 years now. This location is closest to me so I went to return an online order. I was told by the staff that helped me that I can’t return an online order without contacting lush and getting a voucher for them to scan in store. I didn’t argue, though this seemed weird to me, and moved on.

I tried to contact lush and was unable to get anyone to respond via phone or email or app. I happened to be in century city today and so I went to that lush to see if they would be more understanding. They were, were able to return my item, and told me the Sherman oaks location also could have but they most likely didn’t want the return because it counts against the days sales.

Alex from Sherman oaks lush, you lost my business at your store. I’ve also sent an email to lush explaining why poor customer service I received.

L E.

1/5

I I’m not sure what happened to this store, but every time I need to set boundaries with staff who want to help me shop, it’s the same experience. Bath and Body Works and Victoria’s Secret are similar, so I usually opt for online pick-up in-store to avoid this. Unfortunately, I didn’t have time today and tried to quickly pop in.

I used to work for Lush, so I understand the pressure to make sales. I’ve even told them that I don’t need help, but I’m still approached several times after I’ve made it clear.

I get overwhelmed by crowds, so I wore my headphones to buy a few things after a really hard day at work. The store was packed, and Lush was in the middle of it. I thought wearing headphones would signal to the staff that I didn’t want to be approached. I just wanted to buy three things, get in and out quickly, and go home. I was listening to music, but the staff didn’t know I could hear them laughing at me and having an attitude when I decided to come in and grab what I needed and get out because I didn’t want to talk about all the new Christmas stuff, Wicked, and so on.

The girl in the pink crop top and green pants went so far as to stand in front of me while I was in line, trying to ask me if I needed anything after one other person had already tried and thrown up her hands when I ignored her. The first lady (not crop top) is someone I try to avoid every time I come in because she doesn’t take no for an answer.

I’ve asked on multiple occasions during my visits to this store to shop on my own, but the Lush staff seems unable to let people shop in peace.

I’m so disgusted with what happened today, especially to the girl in the pink shirt who thought it was funny to stand in front of me and laugh. Please have some tact. It really takes no effort to extend kindness to someone and the predatory sales tactic at this store where this girl tried to force eye contact with me then laugh with her coworkers is really gross.

Vanessa M. C.

5/5

I had the most amazing time at Lush! Stormy is absolutely fantastic and was super helpful. If you need help or have any questions on what would be best for your skin, I highly recommend asking for Stormy. Demos of the products were so informational and fun when she helped me. My skin looks and feels amazing!!! Will definitely come back.

Cymbeline S.

5/5

Fantastic crew working here. Gorgeous smelling products. The person who was super helpful there is called Stormy! Thank you for a fun shopping experience