International Paper - Prattville Mill - Prattville, Alabama

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Overview of International Paper - Prattville Mill

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International Paper, a prominent global leader in the paper and packaging industry, operates a significant manufacturing facility in Prattville, Alabama. This location, known as the Prattville Mill, is a key asset in their extensive network of production sites. Situated at 100 Jensen Road in Prattville, Alabama, the mill contributes substantially to the regional economy and the company's overall output. International Paper is renowned for its commitment to producing high-quality paper products and providing essential packaging solutions to various industries worldwide.

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Core Activities and Specialties

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Primary Operations

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The Prattville Mill specializes in the production of containerboard, a fundamental material used for shipping containers and boxes. This facility falls under the category of a paper mill, focusing on converting wood pulp into corrugated cardboard and other paper-based packaging materials. These products are vital for sectors such as e-commerce, manufacturing, retail, and logistics, ensuring goods are protected during transportation and storage. Beyond its core manufacturing role, International Paper also acts as a distributor, supplying finished paper products to a wide array of customers, including converters, printers, and end-users requiring various paper grades.

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Product Portfolio

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While the Prattville Mill is primarily associated with containerboard production, International Paper leverages its expertise across multiple paper grades. The company offers a diverse portfolio of paper products, which likely includes writing papers, printing papers, industrial tissues, and specialty papers. This broader range underscores International Paper's position as a comprehensive paper solutions provider, although the specific focus of the Prattville facility appears to be on packaging materials, particularly corrugated packaging. The company's ability to manufacture and distribute these materials ensures timely supply and consistent quality for its clientele.

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Location and Accessibility

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Geographic Position

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Located at 100 Jensen Road in Prattville, Alabama, the mill benefits from its position in a strategic region. Prattville is part of Lee County, situated in the central part of Alabama. This location likely offers access to transportation networks and resources necessary for the paper industry. The Address: 100 Jensen Rd, Prattville, AL 36067, United States, places the mill within a community that may have specific industrial zones or economic development initiatives aimed at supporting manufacturing enterprises.

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Operational Hours and Contact

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As a manufacturing facility, the operational schedule for the Prattville Mill is likely to be continuous or near-continuous, reflecting the 24/7 nature of many paper production plants to ensure steady output and supply chain reliability. However, specific customer service desks or administrative offices may operate during standard business hours. For direct inquiries, scheduling, or administrative purposes, the official contact number provided is Phone: 334-361-5000. This telephone number connects callers directly with the appropriate department at the Prattville location. For more general information or to explore their product lines, visitors can access the company's dedicated page for this facility online at their Website: internationalpaper.com.

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Facility Features and Accessibility

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Customer-Focused Amenities

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The International Paper - Prattville Mill demonstrates a consideration for its visitors and stakeholders by ensuring accessibility features are in place. The facility is equipped with a Wheelchair-accessible car park and a Wheelchair-accessible entrance. These provisions are crucial for ensuring that individuals with mobility impairments can navigate the site comfortably and independently, whether for business meetings, site tours, supplier visits, or other official engagements. This focus on accessibility reflects a commitment to inclusivity and adheres to regulatory standards and best practices for corporate facilities.

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Logistics and Infrastructure

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The physical infrastructure of the mill would include state-of-the-art machinery for pulping, forming, coating, and converting paper into finished products. Efficient logistics are paramount for managing raw material inputs (pulp) and finished product outputs for distribution. The location's proximity to transportation routes would facilitate the movement of goods. Furthermore, as a major industrial site, it likely employs a significant number of local workforce members and contributes substantially to the economic fabric of the Prattville and surrounding Lee County areas.

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Customer Feedback and Reputation

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Online Presence and Reviews

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International Paper's Prattville Mill maintains an active online presence, monitored through platforms like Google My Business. It currently holds a total of 146 reviews on Google My Business, offering potential customers and business partners insights into their experiences. The average opinion across these reviews is a rating of 1.9 out of 5 stars. This low average score suggests that customer satisfaction at this facility may be a significant concern or area for improvement.

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Inferred Insights from Reviews

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While the majority of reviews might contribute to the low rating, some specific feedback can be considered. For instance, one review mentioned a positive experience despite an early Sunday appointment at 06:00. The reviewer highlighted a quick check-in process (taking only 10 minutes) and fast unloading, resulting in a total visit duration of just over an hour. They even expressed appreciation with a comment like \"Great job guys\" This suggests that, under certain circumstances, customers can have positive interactions at the facility. However, the low average rating implies that negative experiences are likely more common or impactful for other customers. These could potentially relate to factors such as customer service during regular business hours, delivery schedules, product quality consistency, billing accuracy, or overall operational efficiency. Prospective visitors or clients are strongly advised to consider this feedback when planning their engagement with the mill, perhaps by contacting the provided phone number beforehand to inquire about specific procedures or recent customer service standards.

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"summary": "International Paper's Prattville Mill produces containerboard and packaging; located in Alabama with accessibility features; holds a low average Google rating.",
"keywords": ["International Paper", "Prattville Mill", "Paper Mill", "Containerboard", "Packaging", "Distributor", "Wheelchair Access", "Accessibility"],
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"language_used": "en"
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👍 Reviews of International Paper - Prattville Mill