International Paper - Santa Fe Springs, California

Overview of International Paper

International Paper, located at 9211 Norwalk Blvd, Santa Fe Springs, CA 90670, stands out as a significant packaging company. With a phone number 562-692-9465, potential clients and partners can easily reach out. Their digital presence is robust, accessible via internationalpaper.com, where one can learn more about their operations and services.

Key Features and Accessibility

International Paper prides itself on being a packaging company, offering specialized services that cater to various industries' needs. For those planning to visit, the facility is wheelchair accessible, with both an entrance and parking lot accommodating vehicles with special needs. This commitment to accessibility is commendable and ensures that all customers can experience their services comfortably.

Customer Service and Facility Experience

Customer reviews on Google My Business highlight a generally positive experience, though with room for improvement. With 12 reviews averaging a 2.9 out of 5 rating, it's clear the company strives for excellence but recognizes areas for enhancement, particularly in service efficiency and customer satisfaction. Visitors often appreciate the availability of restroom facilities within the premises and the cooperative attitude of staff. The process of checking in, whether by yard husker or at the receiving office, is noted for its straightforwardness, with unloading times mentioned as relatively quick.

However, first-time visitors should be aware that there's a first-come, first-served policy for truck unloading without prior appointments. It's advisable to arrive early to secure a spot on the yellow line on the street. While service times are mentioned as being around 20-25 minutes per truck load, the overall experience seems to be positive, with staff described as good and welcoming.

Recommendation for Potential Visitors

For anyone considering engaging with International Paper, whether for business or logistics needs, it's highly recommended to visit their website at internationalpaper.com. Here, you can find detailed information about their services, facility, and even plan your visit more effectively. The website is not only a resource for inquiries but also a testament to the company's commitment to transparency and customer engagement.

👍 Reviews of International Paper

Avtar S. D.

5/5

My experience for my first load remains so good. Rest rooms inside the facility. Nice persons whom I met their. Husker in the yard was cooperative. I checked in by the yard husker. There was place on the street. I parked their and then checked in.

Gurmukh S.

4/5

If you have paper roll , No appointment first come first serve open 7 am truck make line in yellow line on street. Good people they take 20-25 mint on one truck unloading. Yard truck guy is aw receiving office

Ginny

4/5

Super friendly people but it’s extremely tight. I parked in middle yellow lane to check in. They have to move a car and trailer out of my way before I can pull in.

iishark 1.

5/5

Small yard parking the street and checking. Don’t pull in. Yard dog driver comes to you with a attitude will tell you what you did is wrong and wants to boss you around in what not do do. Guy looks very unhappy even though I was polite he kept his attitude. When backing to the dock one of the company driver knowing I needed that space hi did not move looking at me with a nasty look. This too drivers looks very unhappy in what they where doing. And I did call the company ahead of time knowing that it’s a small yard on Google maps but no one answered. I was trying to avoid this type of situation when the company has limited amount of space. Good luck to those guys.

Prince B.

1/5

Bad communication, too much traffic inside

Derek B.

1/5

Their yard jockey is the most abrasive person I ever met

Dominick C.

2/5

Fast unloading. Horrible small yard
Needs correct ahipping/receiving times

Mass H.

3/5

Need 7oz drink cups