Holiday Inn Express & Suites San Pablo - Richmond Area, an IHG Hotel - San Pablo, California

When searching for a comfortable and convenient accommodation in the San Pablo - Richmond Area, the Holiday Inn Express & Suites San Pablo - Richmond Area, a part of the prestigious IHG hotel chain, stands out as a top choice. Located at 2525 San Pablo Dam Rd, San Pablo, CA 94806, this hotel is strategically positioned for both business travelers and leisure visitors alike.

The hotel's phone number is 09651900, allowing guests to easily reach out with any inquiries or to book their stay. For more detailed information, visitors can visit their official website at ihg.com/holidayinnexpress/hotels/us/en/san-pablo/spoca/hoteldetailcm_mmc=GoogleMaps-_-E.

One of the specialties of this hotel is its versatile functionality. It serves not only as a hotel but also as a conference center, perfect for business meetings, and even offers wedding venues for those looking to celebrate in a welcoming environment. These additional services make it a convenient choice for various types of gatherings.

For those interested in supporting an inclusive environment, the hotel proudly prides itself on being LGBTQ+ friendly, creating a welcoming atmosphere for all its guests. This aspect is particularly highlighted in the other points of interest section, making it a notable feature for travelers who value diversity and inclusivity.

Despite being a well-regarded establishment, it's important to consider the opinions of past guests, which can be found on Google My Business. With 570 reviews, the hotel has garnered an average opinion score of 3.9/5. This indicates a generally positive experience, with room for improvement.

Travelers visiting the Holiday Inn Express & Suites San Pablo - Richmond Area can expect clean, comfortable rooms equipped with modern amenities. The hotel's prime location offers easy access to local attractions and business districts, making it ideal for both tourists and corporate guests. The conference center facility is a significant draw for professionals, providing high-quality spaces for events.

For potential guests, the recommendation is to contact the hotel directly through their website to explore available rooms and packages tailored to your needs. Whether you're attending a conference, celebrating a special occasion, or seeking a quiet retreat, this hotel offers the comfort and convenience you're looking for.

👍 Reviews of Holiday Inn Express & Suites San Pablo - Richmond Area, an IHG Hotel

Natural T.

I stay here a couple of times a year when visiting family in the Bay Area. The location of the property is great for my needs. Even though it is next to the 80 freeway (and my room during this stay was on the freeway side), noise has never been an issue.
The staff are always friendly and the property has a really nice courtyard area that few people seem to use.
If one wants to go into San Francisco, it is a short drive from here.
The last few times I have stayed, there have been lots of storage containers in the parking lot. It seems that someday they are going to do a refresh of the rooms, which will be nice as they are a bit dated, but perfectly fine otherwise.

SCRMPTZ

5/5

Very clean rooms, quiet and peaceful. We had complimentary breakfast and went to the patio area afterwards; which was absolutely gorgeous! We enjoyed our stay very much. Thank you!

Star

Rooms not clean to standard
Horrible customer service support
The fridge was moldy. I asked to change rooms and the staff touched the mold with their fingers and then changed my room which was gross.
The second room fridge didn’t work at all.
Microwave was broken.
The door handle was also damaged.
It could open with no key. It could also not open with the key. Our safety was at risk in this room.
The manager claimed that she was also the general and Regional Manager! She blamed me for the door when I brought it to her attention.
She offered me $10 because we didn’t have toiletries in the room. What a nightmare!!

Kathy

Had to check in late and check out early due to business but the room was so comfortable I wish that we could have stayed longer. The staff was friendly and helpful making check in and out a breeze. My only complaint was the coffee needs improvement.

Mary J.

Great hotel in Richmond area. My husband and I got a room with a King-size bed. The room was excellent and the breakfast was outstanding. Everyone from the front desk staff to the worker overseeing the breakfast was wonderful. I had the best night’s sleep at this hotel than anywhere else on the trip. Well done!

danny

This is our second stay at this hotel. The staff was wonderful and made sure we were happy .Great location -close to highway and stores and lots of resturants within a mile or two. Very clean,felt safe.
Would like to see more light in room and bathroom.

Sonia S.

Check out time was at 12 noon according to the confirmation email we received so we planned our time accordingly to the information provided in that email however at exactly 11am a woman knocked on our door saying in a very rude way that it was time for us to check out from the room and explained that it was at noon per our confirmation email but rudely she ask us to call front desk so we did and Jasmin from front desk had the same rude attitude and told us to check out now. My husband went to front desk and showed her the email but she didn’t care and told us that it was a mistake from the corporation that their rule was at 11am she even threatened us with charging us extra fee for late check out. At the end she told us to stay until 12 but it was 11:30 am already so we had to rush with our special need son to leave the room. Lack of good customer service because both employees could have been more kind to informed us about their policy and comprehended that just because their corporation and them don’t have the same information we as customers don’t have to pay the price.

Tia R.

1/5

The room smelled like a seller box of someone detoxing from addiction to all the drugs and alcohol and it was in the carpet that needed cleaning not just vacuuming, the bathroom tub ran water in the wall all night. Great breakfast but they were not particularly courteous. The front desk was efficient but would leave the front desk uncovered for 15 mi utes or more. I did not complain about the room just cleaned and minded my business.
This is a place for construction workers don’t bring your kids or family it’s not family friendly and the roads are terrible.