Gourmet Handmade - Dothan, Alabama

Address: 105 S Cherokee Ave Suite 4, Dothan, AL 36301, United States.
Phone: 3344790367.
Website: gourmet-handmade.squarespace.com
Specialties: Takeout restaurant.
Other points of interest: Kerbside pickup, Takeaway, Fast service, Lunch, Solo dining, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Alcohol, Beer, Comfort food, Healthy options, Organic dishes, Quick bite, Salad bar, Small plates, Vegetarian options, Lunch, Table service, Toilet, Casual, Trendy, Credit cards, Free of charge street parking, Free parking lot.
Opinions: This company has 33 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of Gourmet Handmade

Gourmet Handmade 105 S Cherokee Ave Suite 4, Dothan, AL 36301, United States

⏰ Open Hours of Gourmet Handmade

  • Monday: Closed
  • Tuesday: 11 am–6 pm
  • Wednesday: 11 am–6 pm
  • Thursday: 11 am–6 pm
  • Friday: 11 am–6 pm
  • Saturday: 10 am–4 pm
  • Sunday: Closed

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Gourmet Handmade: An Overview

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Gourmet Handmade stands as a notable dining option within the Dothan, Alabama area, recognized for its focus on providing high-quality takeout experiences. Operating primarily as a takeout restaurant, the establishment caters to customers seeking convenient access to prepared meals without the need for table service. Located at 105 S Cherokee Ave Suite 4 in Dothan, the business leverages its physical location to offer kerbside pickup, ensuring accessibility for a wide range of clientele. While the specific hours of operation or full menu details are not explicitly provided in the available information, the emphasis on takeout and fast service suggests a commitment to meeting the needs of busy individuals and families looking for quality food options. Gourmet Handmade positions itself as a provider of comfort food, healthy alternatives, and organic dishes, aiming to fulfill diverse dietary preferences and requirements.

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Location and Accessibility

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Nestled at 105 S Cherokee Ave Suite 4 in Dothan, Alabama, Gourmet Handmade occupies a strategic position within the community. This location offers customers a dedicated space for preparing and packaging takeout orders. The establishment demonstrates a strong commitment to accessibility, featuring a wheelchair-accessible car park, wheelchair-accessible entrance, and wheelchair-accessible toilet facilities. These amenities ensure that the restaurant is welcoming and accommodating to patrons with mobility challenges, enhancing the overall customer experience beyond just food delivery. Furthermore, the provision of free street parking and a free parking lot provides convenient and cost-effective parking options for visitors, eliminating a common barrier to dining out or ordering in.

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Menu Offerings and Services

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Gourmet Handmade's menu showcases a variety of culinary options designed to appeal to different tastes and dietary needs. The restaurant explicitly highlights several key aspects of its offerings:

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  • Kerbside Pickup: A primary service model, allowing customers to conveniently collect their orders without entering the restaurant premises.
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  • Takeaway Focus: Catering specifically to customers who prefer to prepare their meals at home.
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  • Fast Service: Emphasizing efficiency in order fulfillment to meet customer expectations.
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  • Comfort Food: Providing familiar, satisfying dishes that evoke a sense of warmth and nostalgia.
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  • Healthy Options: Including dishes that cater to health-conscious consumers.
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  • Organic Dishes: Offering selections made with organic ingredients for those seeking natural alternatives.
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  • Quick Bite: Providing convenient meals for those seeking a fast, satisfying meal.
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  • Salad Bar: Including fresh salad options for lighter meals or as part of a balanced diet.
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  • Small Plates: Serving as appetizers or shared meals, perfect for groups or individuals seeking variety.
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  • Vegetarian Options: Ensuring a meat-free choice is readily available.
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  • Alcohol and Beer: Extending beverage options to complement the food selection.
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  • Table Service: Although primarily a takeout venue, table service is also available, offering a sit-down dining experience for those who prefer it.
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Customer Experience and Reputation

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Gourmet Handmade maintains a customer satisfaction level reflected by its 3.9 out of 5 average rating based on 33 reviews listed on Google My Business. While the majority of reviews contribute to this positive average, it's important to acknowledge that customer feedback can be mixed. Some reviews highlight the exceptional quality of the food, which seems to be a primary draw for repeat customers. However, a significant portion of the feedback points towards challenges in the service attitude. One review, in particular, voices strong concerns about the rudeness of the owner, Erin Hayes, describing her demeanor towards both customers and employees as disrespectful. This negative feedback suggests that, despite the high-quality food, service consistency or customer interaction could be potential areas for improvement. The reviewer's loyalty, despite these issues, underscores the impact the food quality has on customer perception. It's worth noting that the establishment also mentions being 'Casual' and 'Trendy', indicating an ambiance that aims to be relaxed yet contemporary.

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Payment and Booking Information

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For customer convenience, Gourmet Handmade accepts credit cards, simplifying the payment process for takeout and potentially table service orders. While specific details regarding reservation policies or minimum order values are not provided in the given information, the emphasis on takeout and fast service suggests a potentially walk-in friendly environment, although booking might be advisable for larger parties or during peak times, especially given the mention of table service availability. Customers interested in specific offerings or more detailed menu information can explore the restaurant's online presence via its website, gourmet-handmade.squarespace.com, which likely hosts a more comprehensive menu and potentially additional details not covered in the brief overview.

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Recommendations for Potential Customers

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If you are considering dining at Gourmet Handmade, here are some recommendations to ensure a potentially smoother experience:

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Understanding the Service Model

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The primary mode of operation is takeout and kerbside pickup. While table service is mentioned, it may not be the standard for every visit. It's advisable to inquire about booking a table if you prefer this option, especially for larger groups or special occasions, to guarantee availability and confirm the service you desire.

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Prepare for Potential Service Variability

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Based on customer feedback, service attitude can be a variable factor. While food quality is often praised, some reviews indicate past experiences with rudeness from the owner or staff. It's recommended to approach interactions professionally and maintain politeness, which may influence the experience you receive.

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Consider Your Dietary Preferences

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Gourmet Handmade explicitly offers vegetarian options, healthy choices, and organic dishes. If these are priorities for you, reaching out to the restaurant via phone or through their website to inquire about specific menu items or ingredients can be helpful. The presence of a salad bar and small plates section further diversifies the options available.

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Plan Your Visit Logistically

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The restaurant provides essential logistical support:

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  • Free Street Parking and a free parking lot are available, offering convenient options for visitors.
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  • As mentioned, the premises are fully wheelchair accessible, including the car park, entrance, and toilet facilities.
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  • The location is detailed for easy navigation.
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Contact Information

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Should you have questions about the menu, hours, or specific arrangements, the best course of action is to contact Gourmet Handmade directly using the provided phone number, 334-479-0367. This ensures you receive the most accurate and up-to-date information tailored to your specific needs.

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Conclusion

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In summary, Gourmet Handmade presents itself as a Dothan-based eatery with a strong emphasis on high-quality takeout and kerbside pickup. Its menu boasts a range of options including comfort food, healthy dishes, and vegetarian choices, catering to various dietary preferences. The restaurant's commitment to accessibility is evident through its wheelchair-friendly features, and practical customer conveniences like free parking are provided. While the food appears to be a strong selling point, customer feedback highlights variability in service, specifically mentioning past experiences with rudeness from the owner. For potential customers, understanding the service model, preparing for potential variability, considering dietary needs, and utilizing the provided contact information are recommended steps to maximizing the likelihood of a positive visit.

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"summary": "Gourmet Handmade offers quality takeout and kerbside pickup in Dothan with diverse food options. Known for good food but service variability noted.",
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👍 Reviews of Gourmet Handmade

Gourmet Handmade - Dothan, Alabama
Rachel S.
3/5

The owner, (ERIN HAYES) is EXTREMELY rude. She is rude to customers and she is rude to her employees. If the food wasn't so amazing, I would never set foot in this establishment again. I have been a customer for several years and have noticed her attitude, demeanor, and disrespect to customers and employees on multiple occasions. DO BETTER!

Gourmet Handmade - Dothan, Alabama
Mz M.
1/5

Not sure how this place stays afloat? Never had the food bc I called and the owner said “hello”, didn’t address the call as if I was calling an establishment. I said “ hello how are you”. She asked if I was a telemarketer!! That was enough fire me to know I wasn’t gonna patronize.

Gourmet Handmade - Dothan, Alabama
Monica W.
5/5

So much deliciousness to choose from and customer service was excellent. This was my first visit but definitely not my last.
I highly recommend the caramel pecan cookies and the chicken salad pimento cheese tray!

Gourmet Handmade - Dothan, Alabama
Kathryn S.
5/5

This is one of my favorite spots in Dothan. The food is always good, packaging is 10/10 and service is great! Its my favorite place to pick up a quick meal for my family or for a friend who needs a pick me up or a week night assist. My favorite thing about picking up a meal here is the way it is all packaged because I feel like Im delivering a present and a meal! Love this place!

Gourmet Handmade - Dothan, Alabama
April K.
1/5

I wish I could rate the food because I am sure it is fabulous but I can’t rate the food I can only rate the customer service and it was less than terrible. I called in a catering order and arrived to pick it up and it was not ready. The lady that told me that it wasn’t ready explained that there was a family emergency. While I am truly sad for the emergent situation and pray it works out the mannerism in which this situation was handled was horrible. The lady had a terrible attitude about it and was not apologetic nor did she seem upset that no one called me to let me know the order couldn’t be prepared due to the family emergency. TERRIBLE CUSTOMER SERVICE.

Gourmet Handmade - Dothan, Alabama
John D. B.
5/5

Have you seen that salad bar!? It’s so rad! And tasty!

Gourmet Handmade - Dothan, Alabama
Kendell S.
5/5

I am a big fan. I love picking up interesting & delicious casseroles, sides & apps from Gourmet. It’s not the same typical bland casseroles—she has a great variety and lots of different diet options. There no place else in the Wiregrass that compares.

Gourmet Handmade - Dothan, Alabama
BARBARA M.
4/5

We purchased macadamia nut cookies and chicken marsala. The cookies were fabulous but the chicken marsala was just "okay". The dish overall was lacking in flavor and had minimal gravy with it. I ended up making more gravy in order to have enough for two people.

I will say I've bought many of the other dishes made here and have always been pleased with the quality, however my husband and I didnt feel the chicken marsala was a dish we would purchase again.

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