Goodwill - Charlotte, Michigan

Shana B.

Absolutely THE BEST due to low prices(1.99/pound anything in bins and they're huge and FULL always and thanks to an amazing staff especially a CSR named Reanna who has literally brought so much fun energy, makes your shopping experience a fun new experience every time. Very helpful, sweet and takes her job to heart... she legit looks out for what a customer is looking for and tells them or myself what she found and where!! When she does the bins-refills she does such an awesome job of getting out new stuff and A TON cycling thyough all day! The managers are hardworking and keep this store clean organized and constantly full of new items all day. They have always helped me so well with my Shopgoodwill.com purchases and anything in the store. Highly recommend making a trip here!!!

Toni C.

This store is really not all that great. The clothes are on tables all scattered. No sizes on tables that I seen. I am not going to waste my time digging. So to me it's not too customer friendly. You make a store customer friendly and you can bring in more customers.

Melissa M.

I really loved digging through the bins. I found many many great items. I did have quite a few things. So when it came to checking out, problems. I was trying to help out and hold things and get them so they could be weighed. The customer service employee was very rude and short. He obviously didn't like his job very much. His name is JJ. I've worked in customer service all my life. Never have I ever treated customers the way I was treated. We will be there again. Hope customer service will be much better. See you soon with a smile on my face.

Sue

Prices have gotten too high. Clothing isn't much more in price and it's new at Walmart. Items are not guaranteed. The workers are always great, polite and helpful.

stacey W.

Goodwill makes enough $$ that they could organize their clothing donations on racks instead of customers having to dig through bins. SMH 🤦‍♀️

Martha

I had a lot of fun at this store. You have to go in having time to spend, because all of the items are dumped onto big tables, and you have to pick through them. They weigh your goods and charge you by the pound. So I got a huge bag of shirts and dresses for the same price as my sister paid for a few pairs of jeans, because the jeans ended up being a lot heavier. I did end up finding quite a few higher-end pieces by digging through the bins. I was really happy with what I ended up with. Also, I did not see a fitting room so I did my best to just try stuff on over what I was wearing, and for the most part that worked out.

Paula S.

Went to the Goodwill last chance store. I was very disappointed to find used goods with new goods price stickers! They do NOT discount any of that sticker color. For being a discounted used goods store that was unable to sell at full price in-store and not have these discounted is not a smart business move. Pricing used goods with new goods stickers is outrageous. Not sure what has happened to this company but they do not separate anything but puses and bags. All other tables are just products that didn't sell in store. The expectation that someone comes in to go through all tables to try to find something kinda specific makes no sense. They used to at least separate men's, women's, kids and bedding. Now just piles of everything. Will not be wasting my time as also found prices gone crazy.

Mr K.

This is a neat Goodwill!
They put all of the clothes on tables and they're sold by weight. A lot if "obsolete" technology such as vhs tapes, 8 tracks, records and 'old' video games. Priced appropriately as well most other Goodwill locations have ridiculously priced stuff here however things are priced much more appropriate for the title 'thrift store'.

Update 4 20 22
Things were still nice as I remembered it from my last visit, prices were still good but they lacked non clothing items.

Shana B.

Absolutely THE BEST due to low prices(1.99/pound anything in bins and they're huge and FULL always and thanks to an amazing staff especially a CSR named Reanna who has literally brought so much fun energy, makes your shopping experience a fun new experience every time. Very helpful, sweet and takes her job to heart... she legit looks out for what a customer is looking for and tells them or myself what she found and where!! When she does the bins-refills she does such an awesome job of getting out new stuff and A TON cycling thyough all day! The managers are hardworking and keep this store clean organized and constantly full of new items all day. They have always helped me so well with my Shopgoodwill.com purchases and anything in the store. Highly recommend making a trip here!!!

Toni C.

This store is really not all that great. The clothes are on tables all scattered. No sizes on tables that I seen. I am not going to waste my time digging. So to me it's not too customer friendly. You make a store customer friendly and you can bring in more customers.

Melissa M.

I really loved digging through the bins. I found many many great items. I did have quite a few things. So when it came to checking out, problems. I was trying to help out and hold things and get them so they could be weighed. The customer service employee was very rude and short. He obviously didn't like his job very much. His name is JJ. I've worked in customer service all my life. Never have I ever treated customers the way I was treated. We will be there again. Hope customer service will be much better. See you soon with a smile on my face.

Sue

Prices have gotten too high. Clothing isn't much more in price and it's new at Walmart. Items are not guaranteed. The workers are always great, polite and helpful.

stacey W.

Goodwill makes enough $$ that they could organize their clothing donations on racks instead of customers having to dig through bins. SMH 🤦‍♀️