Gill-Roy's Hardware / Lumber / Stihl / Rental - Mancelona, Michigan

Gill-Roy's Hardware / Lumber / Stihl / Rental

Gill-Roy's Hardware / Lumber / Stihl / Rental is a well-established store located at 558 W State St, Mancelona, MI 49659. They offer a wide range of products and services, including hardware, tools, lumber, Stihl equipment, and tool rentals. The store is known for its excellent customer service and commitment to providing high-quality products.

Specialties: Hardware store, Tool rental service

Other points of interest: In-store pickup, Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Assembly service, Repair services, Service guarantee, Quick visit, Checks, Credit cards, Debit cards, NFC mobile payments, Credit cards.

Opinions: This company has 341 reviews on Google My Business. With an average opinion score of 4.7/5, customers consistently praise the helpful and polite staff, as well as the extensive product selection and excellent services offered at Gill-Roy's.

One notable review highlights the exceptional customer service provided by an employee named Shepard, who offered valuable tips on using a purchased product and recommended specific items that would be helpful for first responders. This level of personalized assistance and product knowledge sets Gill-Roy's apart from other hardware stores in the area.

Customers can rely on Gill-Roy's for a variety of needs, including in-store pickup, onsite services, assembly, repairs, and more. The store's commitment to accessibility is evident in their wheelchair-accessible entrance and parking lot, ensuring that all customers can easily access their products and services.

In addition to their extensive product offerings and exceptional customer service, Gill-Roy's accepts multiple forms of payment, including checks, credit cards, debit cards, and NFC mobile payments, making it convenient for customers to shop at their store.

Why Choose Gill-Roy's Hardware / Lumber / Stihl / Rental

• Highly-rated by customers with a 4.7/5 average opinion score
• Extensive product selection, including hardware, tools, lumber, and Stihl equipment
• Tool rental services available
• Exceptional customer service and helpful staff
• Onsite services, assembly, and repair services
• Accessible store layout with wheelchair-friendly entrance and parking
• Accepts various forms of payment for added convenience

For anyone in need of hardware, tools, lumber, or Stihl equipment, Gill-Roy's Hardware / Lumber / Stihl / Rental is an excellent choice. With their commitment to customer satisfaction, extensive product offerings, and convenient services, it's no wonder that they have earned a stellar reputation in the community.

👍 Reviews of Gill-Roy's Hardware / Lumber / Stihl / Rental

Judi T.

5/5

All of the employees were very helpful and extremely polite. Shepard was especially great, giving me tips on how best to use the stain that I bought and which numbers to buy that were reflective so first responders could see them. Thanks!

Adam S.

5/5

Great small town hardware store. Most often what ever common item you may need is in stock. I have always found friendly eager to help staff. They also have the lumber store part, and the rental part. I found the rental process very easy to use and had no issues with items I rented working. I have rented from them many times ( from tile saw to bobcat). Also very easy to get in and out if you need to. Place has more parking then one might expect for the small town small town hardware.

Sammy M.

5/5

They deserve extra stars. Five stars isn't enough. I needed deck boards cut on a Sunday afternoon. They had straight, bright boards in stock, and cut them down to the size I needed, even though they were minutes from closing. I needed screws and a drill bit and several other miscellaneous items, and I got amazing help finding everything I needed. The man who cut the boards for me, the lady who took me right to every item I asked about, the young man at the register, they were all great. Kind, personable, and know their stuff. This is what a hardware store used to be like, back when times were good. A++++++

CB C.

5/5

Always have exactly what we're looking for!

Morgan C.

5/5

These guys are awesome. Our new generator went down and they have gone above and beyond so we could stay warm while we wait on the manufacturer for repairs. We can get just about anything we need here for our little property we are slowly building on. Just so thankful for the team at our local Gillroys!

Thomas J.

5/5

Really nice store has everything you need. Little on the pricey side, but it’s worth the service.

Tricia

5/5

Everyone here is so incredibly friendly. We called regarding a certain item and they pulled it from the shelf and had it waiting for us at the checkouts when we walked in. I thought that was awesome and absolutely helpful. I always have good experiences when I visit the store. Highly recommended!

James G.

5/5

They have help me and my wife out so much being new to this town. If they dont have it, they had made sure we could find it near bye if possible. One of the manager Shepard has gone out of his way to help even tho he didnt have too. He made sure the that i was got the help i need it. If i could give them a 10 star review i would.