FreshPoint Southern California - City of Industry, California

Johana C.

They should instruct their drivers to be more mindful and courteous of other people’s time. I asked the driver to back up a little to be able to pull my car out and he was very rude responding “when I park I park and you’re just gonna have to wait” what an incredible rude person. He could have parked in an area where he wouldn’t be obstructing other cars, but of course he was just thinking of what’s more convenient to him. Maybe teach them to Be mindful of other person needs and time. As they represent the core values of your company.

Sean

If I could give FreshPoint zero stars, I would. I’ve been a truck driver for years, and I’ve never experienced anything as bad as the past three days dealing with this company.

I’ve been stuck at their facility for three full days, and it’s been a complete nightmare. Every time I check in, they tell me they either don’t have the produce ready or the produce they have isn’t suitable for delivery. Meanwhile, I’ve been left stranded with no access to proper food or a shower because there’s no truck stop nearby.

On top of that, the employees at FreshPoint were some of the rudest people I’ve ever dealt with. They were dismissive, unhelpful, and even had the nerve to talk about charging extra fees while complaining about not having proper loaders. Their lack of organization and professionalism is beyond belief.

I’ve done everything I can on my end, but they’ve made it impossible to do my job. After looking into their reviews, I’m honestly shocked they’re still in business. I would strongly advise anyone—drivers, companies, anyone—to stay far away from FreshPoint.

This was the worst experience I’ve had in my career, and I hope I never have to deal with them again.

Sahil U.

Never coming back here horrible experience
The girl in the office is very rude . I know sometime your load not ready but it’s ok you can tell driver to wait politely in a good manner no need to be rude on somebody. Not only me she was rude to everybody when I was there .
If someone from higher management of this facility reading this review please address the issue
Overall this facility is totally massed up

randy M.

Been here for 4 hours and 39 minutes so far. They say first come first served yet ive watched trucks check in after me getting door assigned. As far as I am concerned their company falls under the lier category of business paratices.

Sean S.

Avoid this place no respect for driver I checked in 6am. They load me next day 4pm. Don’t come on this place so bad

Deepak R.

This fresh point company is absolutely useless. I checked in at 6:00 in the morning. And it's still 10 o'clock. I haven't found the string yet. Talk very rudely.So - point -0.

Jani A.

Avoid this place, unprofessional rude spanish employees, same like animal my appointment is 6AM I came 3 AM for check in, when I came here no one here I'm alone, but they don't give me door, just 3 pallets and I'm 8 hours ago still waiting

Kxrxn

They need to fire that short woman in shipping who’s always yelling at drivers in her high pitch, annoying voice. She has no manners. I thought she got fired few months ago but nope. She yelled at me then too. Hate this place because of her.