Freightliner of Kalamazoo - Mattawan, Michigan

Address: 53449 N Main St, Mattawan, MI 49071.
Phone: 8334254080.
Website: ftlgr.com
Specialties: Truck dealer, Truck repair shop, Used truck dealer.
Other points of interest: In-store pickup, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wi-Fi, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 241 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Freightliner of Kalamazoo

Freightliner of Kalamazoo 53449 N Main St, Mattawan, MI 49071

⏰ Open Hours of Freightliner of Kalamazoo

  • Monday: 7 AM–6 PM
  • Tuesday: 7 AM–6 PM
  • Wednesday: 7 AM–6 PM
  • Thursday: 7 AM–6 PM
  • Friday: 7 AM–6 PM
  • Saturday: 8 AM–12 PM
  • Sunday: Closed

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"content": "

Freightliner of Kalamazoo: Your Trusted Partner in Professional Trucking

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Nestled in the heart of Michigan, Freightliner of Kalamazoo stands as a prominent name in the trucking industry, serving the Mattawan area and beyond. Located at 53449 N Main St, Mattawan, MI 49071, this establishment offers a comprehensive suite of services tailored to the needs of professional drivers, fleet managers, and enthusiasts alike.

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Core Business Specialties

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The primary focus of F. O. Kalamazoo Ltd, the parent company behind Freightliner of Kalamazoo, revolves around three key pillars:

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  • Truck Dealer: A wide selection of new and used Freightliner trucks is available, catering to various applications from vocational to highway use. This makes them a one-stop solution for those seeking reliable Freightliner models known for durability in demanding work environments.
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  • Truck Repair Shop: Beyond sales, the facility boasts an extensive repair and maintenance department. They possess the expertise and diagnostic tools necessary to service and repair Freightliner trucks, ensuring optimal performance and longevity. Their capabilities likely extend to routine maintenance, engine work, electrical systems, and complex overhauls.
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  • Used Truck Dealer: Recognizing the significant demand for cost-effective solutions, they maintain a reputable inventory of pre-owned Freightliner trucks. These vehicles undergo rigorous inspections and often come with warranties, offering excellent value for money without compromising on the renowned quality of Freightliner construction.
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The Mattawan Location

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Operating from 53449 N Main St, Mattawan, MI 49071, Freightliner of Kalamazoo is strategically positioned to serve a broad region. While surrounded by agricultural and industrial landscapes, its location provides accessibility for both local businesses and individuals seeking professional trucking solutions or replacements. The facility itself serves as a hub for truck-related activities within this community.

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Customer Experience and Facility Features

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F. O. Kalamazoo Ltd, doing business as Freightliner of Kalamazoo, places a strong emphasis on customer service and operational efficiency. Several features enhance the overall experience for clients:

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  • Convenient Information and Contact: Potential customers and clients can reach out via telephone at 8334254080 or explore their offerings further on their dedicated website, ftlgr.com. These resources provide access to inventory listings, service information, and contact details.
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  • Enhanced Accessibility: The facility is designed with inclusivity in mind. Notably, it boasts a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring that all visitors and customers, regardless of mobility, can navigate and access the premises comfortably.
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  • Modern Amenities: To cater to a diverse clientele, the site offers essential amenities such as free Wi-Fi and acceptance of various payment methods, including major Credit cards, Debit cards, and NFC mobile payments. These features contribute to a seamless and convenient transaction experience.
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  • In-Store Pickup: For customers purchasing parts or accessories, or perhaps even arranging for service, the option for In-store pickup adds another layer of convenience.
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Customer feedback plays a crucial role in understanding the service rendered. While not explicitly detailed in the provided reviews, comments like the one mentioning a \"busted S-belt on my Volvo\" suggest a level of professionalism. The reviewer noted that staff \"went out of their way to get [them] on the road quickly,\" treated them \"like a valued customer,\" and \"hat[ed] off to you fine folks.\" This anecdote, while concerning the Volvo (which is typically a passenger car, although Freightliner parts might be applicable to certain Volvo trucks or buses), speaks volumes about the potential responsiveness and customer-centric approach prevalent in their service philosophy. Such testimonials, even if mixed (as indicated by the 241 Google reviews), often point towards a commitment to efficient repairs and customer satisfaction, reinforcing their reputation as a reliable truck service provider.

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Reputation and Market Position

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Operating in a competitive market, F. O. Kalamazoo Ltd leverages its expertise in Freightliner vehicles to carve a niche. They serve as both a dealership for new and used Freightliners and a service center, creating a complete ecosystem for Freightliner owners and operators in the region. Their focus on Truck repair and maintenance is particularly vital for businesses reliant on their fleets for daily operations.

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For anyone searching for \"Freightliner dealer\" or \"truck repair near Mattawan,\" this establishment represents a key contact point. The combination of sales, service, and parts availability under one roof simplifies the process for customers seeking Freightliner trucks or those needing repairs for their existing vehicles. The positive customer interactions reported in reviews, highlighting aspects like prompt service and customer respect, further solidify their position as a recommended choice in the Mattawan, Michigan area.

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Conclusion

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Freightliner of Kalamazoo, operating as F. O. Kalamazoo Ltd, presents itself as a comprehensive and customer-focused entity. From their strategic location on Main Street in Mattawan to their diverse offerings in truck sales (new and used Freightliners), repair services, and commitment to accessibility and modern amenities, they cater effectively to the professional trucking and commercial vehicle needs of the surrounding community and wider region. Their blend of product expertise, service quality, and operational features positions them favorably among local businesses and truck owners seeking reliability and support.

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Key Services Offered by Freightliner of Kalamazoo
Service Category Description
Truck Sales New and used Freightliner trucks for various applications.
Truck Repair Comprehensive repair and maintenance services for Freightliner vehicles.
Used Trucks Rigorous inspection and warranty options for pre-owned Freightliners.
Customer Amenities Wi-Fi, wheelchair accessibility, contact options, and payment methods.

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Whether you're in the market for a new Freightliner, seeking parts, or needing expert maintenance for your current truck, Freightliner of Kalamazoo provides a valuable resource within the Mattawan area. Their focus on service and accessibility suggests a business built on trust and community engagement.

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"summary": "A comprehensive truck dealership and repair shop specializing in Freightliner vehicles, known for customer service and accessibility features.",
"keywords": ["Freightliner dealer", "Truck repair shop", "Used truck dealer", "Truck sales", "Wheelchair accessible", "Mattawan Michigan", "Truck service"],
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👍 Reviews of Freightliner of Kalamazoo

Freightliner of Kalamazoo - Mattawan, Michigan
Andre W.
5/5

Limped in with a busted S-belt on my Volvo (!) and they went out of their way to get me on the road quickly. Treated me like a valued customer and not an interruption of their day. Which you don't find a lot these days. Hat is off to you fine folks! 😀

Freightliner of Kalamazoo - Mattawan, Michigan
wierdawgg
4/5

I was attending a memorial day car show. The weather was misting rain and a bit chilly. There were a fair number of cars at the show and a few vendors including food trucks.

Freightliner had a vehicle on display, the facility was closed to the public.

Freightliner of Kalamazoo - Mattawan, Michigan
Theory E.
1/5

The service writer (Jim) is super unprofessional. He doesn't know how OR is unwilling to treat people with dignity and respect. I am amazed by the way he talks to people and treating them like they are stupid. It is ridiculously rude and belittling. He definitely needs more training on how to to treat people better as well as more customer care training. Something needs to be done to fix his attitude.

Freightliner of Kalamazoo - Mattawan, Michigan
Jeff
5/5

I took my 2022 Entegra Accolade in for annual service and this place is the best. They are very customer oriented and thorough. The employees all appeared to like there workplace. The whole building was clean inside and out. Very professional. I will be going back and I drove past another one to go here.
Jim and Tim behind the counter were awesome.

Freightliner of Kalamazoo - Mattawan, Michigan
Gary H.
5/5

Great place to do business with. Had a leaf spring and wiring harness replaced. Guys got me in and out pretty quickly. Cost was fair. Service dept.kept you updated on progress and facilty was awesome. Drivers lounge,showers laundry, courtesy vehicle.

Freightliner of Kalamazoo - Mattawan, Michigan
Chatter C.
5/5

I got help from an amazing and knowledgeable gentle for my ac. He saved me few hundred dollars by guiding me to change a switch. Friendly people, good building and lots of parking. Clean amenities.

Freightliner of Kalamazoo - Mattawan, Michigan
Agostin Q.
5/5

Laun Freguson (sorry for misspelling) the salesman is the gratest gentleman I have dealt with. I bought a truck from him and run to a minor issue and he got to it right away and helped me fix it. He help me with the warranty and I was able to get back on the road right away. Thank you again for your great help.

Freightliner of Kalamazoo - Mattawan, Michigan
Cory J.
5/5

Amazing service!, we had the dreaded def light and check engine light on while travelling to a race for the kids, they found the parts needed at the Grand Rapids shop and got them sent down for us. We were back on the road the same day under warranty. They saved the day and the kids were able to make it to the race on time.
Thanks again!

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