Buffalo Rock Co. - Birmingham Franchise - Birmingham, Alabama

Chris Lanam

If the area in front of the docks at receiving is meant to help trucks back into the docks, then why is it double stacked with trailers? No signs on where to park (go down to the round about area btw). Receiving guy walked around the area to see what docks were open, then came back ten mins later and told us to park in a slot that had a trailer already (have seen this from other reviews and even talked to another driver the day I was there and it happened to them).
Took forever to unload as well.

The “lounge” is ok. At least there’s restrooms and AC available if you want to get off the truck for a bit.

Kenneth W

Got there at 5am for 7am appointment, front desk guy was complaining already about he tired of signing papers. Smh lazy office guy gave me a door with a trailer in it already. Then once I went back to tell him he made a mistake he just waves me off and tell me to go sit down. Front gate ppl are cool. Recieving office guys are lazy. I’m an African American myself so I HATE to see my kind acting lazy.

Chef Ivan Walker

Very poor customer service! The delivery driver at Buffalo Rock lost the key to my storage unit. I own a vending business, and depend on deliveries coming on time. The delivery driver sent me back a week in profits and made me late on customers deliveries. The driver did not show much effort to alleviate the situation and communicate much during that week. There has been a continuous culture of poor customer service within this eight months I have used them. They have outdated payment options, and are not too interested in getting orders from their vending customers. I would not recommend using Buffalo Rock , especially if you own a business and depend on them. I will no longer be using Buffalo Rock in any of my vending machines, and I will substitute Coca-Cola products instead.

Michael Misener

In and out within an hour and a half. Receiving clerk didn't say much, but didn't need to.

RuffRyder MissDivine1

10/26/23 Just the nicest gate person and person in the check-in window. They open at 5am and I was told they'll accept you early if u have an appointment they day. I was the last appointment at 2pm wish I had known I could have went early. No overnight parking.

Max Mahd

Another successful drop and this wonderful facility. Staff is great guards are just as great also. Good environment. They are pretty quick. Easy unload at this place.

Полина ГАВ Америка (Polina Amerika)

I recommend this facility. They unloaded quickly and the people were professional and friendly to the truck driver.

Charles Long

Arrived Saturday, no outside delivery until Sunday 5am. 5am Sunday they got me to a dock and unloaded immediately.