Twice the Ice - Prescott Valley, Arizona

Address: 3010 N Glassford Hill Rd, Prescott Valley, AZ 86314, United States.
Phone: 9283628867.

Specialties: Ice supplier.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 17 reviews on Google My Business.
Average opinion: 2.9/5.

📌 Location of Twice the Ice

Twice the Ice 3010 N Glassford Hill Rd, Prescott Valley, AZ 86314, United States

⏰ Open Hours of Twice the Ice

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

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"content": "

Twice the Ice is a prominent ice supplier operating in the Prescott Valley region of Arizona. The company specializes in providing high-quality ice for various customer needs, making it a key source for bulk ice requirements within its local service area.

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Located at 3010 N Glassford Hill Rd, Prescott Valley, AZ 86314, Twice the Ice offers convenient access to its products. The facility boasts a professional storage system, ensuring that the ice supplied meets stringent quality standards necessary for both commercial and residential use. As an essential ice supplier, they cater to businesses such as restaurants, hotels, and convenience stores, as well as residential customers needing large quantities for home cooling, parties, or other events.

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Business Operations and Services

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Twice the Ice distinguishes itself by providing not just a product, but a reliable service tailored to customer demands. The company likely offers competitive ice delivery services, ensuring timely arrival of ice supplies. Their product range typically includes common varieties like clear, white, and nugget ice, potentially catering to specific industry preferences. The operation of a large-scale ice production facility implies a capacity for significant volume orders, making them suitable for both one-time needs and ongoing supply contracts.

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Customer convenience is a central pillar of Twice the Ice's business model. They have established a direct line of communication via phone at 9283628867, allowing inquiries, order placement, and logistical discussions to be handled efficiently. While a dedicated company website is mentioned as potentially available, it seems not currently in operation or perhaps inactive based on the provided information. This lack of a website might slightly impact online visibility, although the physical location and phone support remain vital operational elements. The company prides itself on being a dependable source for ice, contributing significantly to the daily operations and comfort of numerous local businesses and residents.

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Accessibility and Location Details

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The facility's location on North Glassford Hill Road in Prescott Valley places it within a populated area, likely making it accessible by various modes of transportation. Key to their customer service philosophy is the provision of accessibility features. Twice the Ice ensures that their premises are welcoming to all customers by offering a wheelchair-accessible car park. Furthermore, the company thoughtfully includes a wheelchair-accessible entrance, guaranteeing that physical barriers do not prevent anyone from visiting the facility or receiving their ice orders.

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This commitment to accessibility reflects positively on the company's operational standards and customer focus. It indicates an awareness of diverse customer needs and a determination to accommodate them. For customers with mobility impairments, this information is crucial, as it ensures they can independently access the facility and complete necessary transactions without undue difficulty. The combination of product availability and these accessibility features positions Twice the Ice as a considerate and customer-oriented business within its community.

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Customer Reviews and Reputation

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Assessing the customer satisfaction of Twice the Ice provides valuable insight into their market position. According to available data, the company possesses 17 reviews on Google My Business, a significant number for a local establishment. These reviews serve as testimonials from actual customers who have utilized their services, offering perspectives on the quality, quantity, and reliability of their ice products, as well as the effectiveness of their customer service.

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The aggregated score from these reviews stands at an average of 2.9 out of 5. This rating suggests that while Twice the Ice may have a customer base, there are also noticeable areas for improvement. A score below 3 typically indicates dissatisfaction among a portion of their clientele. Customers might have reported issues ranging from inconsistent product quality or quantity, delays in delivery, pricing concerns, or service-related problems. It is important for potential customers to consider this feedback alongside the company's operational strengths.

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Despite the average rating, the existence of these reviews indicates an active customer base and ongoing business activity. Some customers might have had positive experiences worth highlighting, while others have voiced specific concerns. This information is critical for anyone researching Twice the Ice as a potential ice supplier, as it offers a real-world measure of their performance and reliability beyond just their stated capabilities and physical features.

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Applications of Their Services

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Twice the Ice's offerings find applications across a wide spectrum of needs. For commercial establishments such as restaurants, bars, and hotels, bulk ice is an essential component of daily operations, required for drinks, food storage, and sanitation. Convenience stores and vending machine operators also frequently rely on reliable ice suppliers like Twice the Ice to maintain their services.

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In the residential sector, the company caters to homeowners needing large quantities of ice for home cooling systems, parties and events, or other specific requirements. The availability of different ice types (clear, white) allows for suitability across various applications, from beverage dispensers to food preservation. The potential for custom delivery arrangements would further enhance their appeal to both new and repeat customers with diverse ice needs.

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Considerations for Prospective Customers

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For individuals or businesses searching for ice supply solutions, Twice the Ice presents a viable option within the Prescott Valley area. The following points should be considered when evaluating their services:

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  • Ice Quality and Consistency: Understanding the specific quality standards of their ice (e.g., clarity, purity) is crucial for certain applications. While not explicitly mentioned in the provided data, this is a vital factor for commercial clients.
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  • Delivery Reliability: Timely and consistent delivery is paramount for ice suppliers. Inquiring about their delivery schedules and reliability protocols is recommended before placing regular orders.
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  • Price Competitiveness: Ice is often a recurring expense. Comparing the pricing structure of Twice the Ice with other local suppliers can help determine cost-effectiveness.
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  • Order Minimums and Customization: Knowing if there are minimum order quantities or the flexibility to accommodate specific order sizes is important for planning purposes.
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  • Customer Service: Evaluating the responsiveness and helpfulness of their phone support can provide insight into the overall customer experience, particularly if issues arise.
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  • Accessibility: While highlighted as a feature, it's always good practice to verify accessibility features firsthand if possible, especially for regular deliveries or staff visits.
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  • Business Hours: Understanding the operational hours of the facility is essential for timely deliveries and customer visits.
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Furthermore, while the specific contact details provided (phone number) are valuable, exploring additional avenues of communication if available could enhance the customer experience. The physical location details are useful for planning purposes and potentially for verifying delivery information before it arrives.

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Contributing to the Prescott Valley Market

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Twice the Ice plays a significant role within the Prescott Valley community by providing a necessary commodity—ice—in a reliable and accessible manner. Their operation supports local businesses that depend on a consistent ice supply to function smoothly. From keeping beverages cold in restaurants to maintaining essential cooling systems in homes, Twice the Ice contributes indirectly to the daily comforts and operational needs of the residents and businesses in Prescott Valley.

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The company's focus on accessibility (wheelchair-accessible parking and entrance) demonstrates an effort to be inclusive, which is commendable. This aspect, combined with their core role as a dependable ice supplier, establishes Twice the Ice as more than just a product provider; they aim to be a service-oriented business contributing positively to their local economy and community standards. Their presence offers a local solution to a common need, potentially reducing reliance on larger regional suppliers for ice requirements within Prescott Valley.

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Understanding the Ice Market

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When considering ice suppliers like Twice the Ice, it's helpful to have a general understanding of the ice market to better evaluate their offerings. The demand for ice is substantial, driven by factors such as climate, population density, and commercial activity. In regions like Prescott Valley, characterized by warm weather and active communities, the need for reliable ice supply is particularly strong.

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The market typically segments ice suppliers based on scale of operation, product variety, delivery frequency, and customer service. Large industrial plants can produce bulk quantities at competitive prices, while smaller operations might offer more personalized service but less volume capacity. Twice the Ice likely occupies a position in this spectrum, balancing operational capacity with local accessibility.

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Different types of ice (clear, white, nugget, block) serve distinct purposes, and understanding these differences helps customers determine the most suitable product for their needs. Factors such as purity, size, and intended use all influence the choice. While Twice the Ice likely offers common varieties, inquiring about specific product details ensures customers get the right ice for their applications.

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The competitive landscape for ice suppliers involves factors beyond just product quality, including price, delivery reliability, customer service, and operational efficiency. Reviews and direct inquiries into these areas are crucial steps for customers seeking the best value and service. The 17 Google reviews provide some indication of customer sentiment, although firsthand experience or direct comparison with other suppliers remains the gold standard for making informed decisions.

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The Role of Accessibility in Business

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The inclusion of accessibility features (wheelchair-accessible car park and entrance) at Twice the Ice's Prescott Valley facility reflects a growing awareness and importance placed on universal access in commercial operations. This approach goes beyond mere compliance with regulations; it demonstrates a proactive commitment to ensuring all individuals can engage with the business.

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In today's diverse marketplace, businesses that prioritize accessibility tend to attract a broader customer base and foster a more positive brand image. For a company dealing with potentially large-volume orders or frequent customer visits, ensuring physical accessibility enhances operational efficiency and customer satisfaction. Features like accessible parking and entrances remove logistical barriers, making transactions smoother for everyone, including customers with mobility challenges or delivery personnel using mobility aids.

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Moreover, incorporating accessibility considerations can sometimes streamline operations. Accessible design often introduces efficiency improvements in other areas as well. For Twice the Ice, these features not only fulfill a social responsibility but also potentially enhance their reputation among the wider community, reinforcing their position as a responsive and inclusive local business.

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Conclusion: Evaluating Twice the Ice

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In conclusion, Twice the Ice represents a specialized ice supplier operating from its facility at 3010 N Glassford Hill Rd, Prescott Valley, AZ, reachable via telephone at 9283628867. Their core business revolves around meeting the bulk ice needs of both residential and commercial customers within the local area.

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While their service caters to a fundamental requirement, potential clients should conduct thorough research before committing to their services. The presence of specific accessibility features indicates a consideration for diverse clientele, which is a positive attribute. However, the average customer rating of 2.9 out of 5 across 17 reviews warrants careful consideration. This suggests that while the company may have established a customer base, there are persistent issues affecting customer satisfaction that need addressing.

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Prospective customers should evaluate Twice the Ice based on factors such as the specific quality and variety of ice offered, the reliability of their delivery service, pricing competitiveness, and the overall customer service experience. Direct communication via phone is encouraged to obtain detailed information and, if possible, gauge the responsiveness of their support team. Comparing Twice the Ice with other suppliers in the Prescott Valley area can provide a comprehensive picture to support an informed decision aligned with specific ice needs and budget considerations.

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👍 Reviews of Twice the Ice

Twice the Ice - Prescott Valley, Arizona
Zac W.
2/5

Went to fill 16 gallons of water. I didn’t have any issues with the credit card machine. The water has a chemical / mineral taste I never get from places with a good reverse osmosis filter. I’m going to dump this water and fill somewhere else. If you don’t mind the mineral taste then this place had a good price point to fill up at. If you are used to water that doesn’t taste like anything I would avoid using this stand.

Twice the Ice - Prescott Valley, Arizona
Colette
5/5

We have been getting water there for a couple years now. The water is good. The ice is cubed and I have occasionally gotten a bag. It couldn't be any more convenient. By the way, we had trouble with our fresh water aquarium, so I purchased this water for a tank and never had trouble since. Prescott water is very hard.

Twice the Ice - Prescott Valley, Arizona
Chris T.
1/5

Filled 20 gallons of water here for the first and last time. Literally spit the water out it tasted terrible, needless to say I dumped out 20 gallons of water and filled at frys next door. Wish I would have read the reviews previously.

Twice the Ice - Prescott Valley, Arizona
AZ M.
1/5

I waz so excited To find this place to fill my water bottles. I love the fact that you could fill 2 5 gallon bottles at the same time I went there last weekend and filled up 25 gallons of water. When I returned home I found the water has a very very strong chlorine odor and taste. All the bottles I filled are that way. My wife and I both noticed it immediately. Not sure what to do now but I was very disappointed.

Maybe this was a simple lack of maintenance but I think they've lost a customer forever

Twice the Ice - Prescott Valley, Arizona
Pam D.
1/5

As convenient as this facility may seem, each time we’ve gone there for ice we’ve had problems. Either the card reader doesn’t work or the whole mechanical system has issues. I don’t think they tend to it on a regular basis otherwise it would be in working condition. Very disappointed when your wanting to head out before sunrise and can’t get ice😣

Twice the Ice - Prescott Valley, Arizona
Maria P.
5/5

Love this place. Convenient and less expensive than other water machines around this area.
Very easy to use. Can pay by credit card or cash. Never had a problem. Located in a well lit central location. You can drive right up to the water dispenser, within a couple of feet. Easy to carry those heavy water bottles. You can also buy ice here.

Twice the Ice - Prescott Valley, Arizona
Cameron F.
1/5

Won't bother to go back. Card reader screen is almost impossible to read. Purchased 40 lbs of ice. Came out melting and dripping by the time I could get to the truck. Put it into a brand new pre chilled icechest with all prechilled drinks/food or frozen food. By the time I got 2 hours away I had to buy 20 more lbs of ice to top off my cooler. A day later almost all their ice was gone, but the other stuff i bought all remained. The ice from my freezer lasted longer. Guess they call it twice the ice because you have to buy twice as much if you want it to last.

Twice the Ice - Prescott Valley, Arizona
Bre M.
5/5

$0.25 gallons, you cant beat that! And they actually fill your bottle all the way, unlike the water store by Safeway. Takes cash coins and card. Dispenses water and Ice. You can get ice pre-packaged or bulk ice in your own container

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