SunGas - Phenix City, Alabama

SunGas: A Reliable Propane Supplier

For individuals and businesses seeking a dependable propane supplier, SunGas stands as a noteworthy option. Located at 30 Co Rd 238, Phenix City, AL 36870, United States, SunGas has established itself as a local resource for a variety of propane needs. Contacting them is simple via their dedicated phone line at 3342987839. Their website, sungaspropane.com, provides further details about their services and offerings. This document will provide a comprehensive overview of SunGas, detailing its specialties, location, contact information, and customer feedback.

Specialties: SunGas primarily focuses on the distribution and supply of propane. They cater to a diverse clientele, including residential customers requiring home heating and cooking solutions, as well as commercial clients needing propane for industrial processes, agricultural applications, or other business operations. Their commitment is to provide consistent and reliable propane delivery, ensuring customers have a readily available source for this essential fuel.

Location and Accessibility: The company’s physical address at 30 Co Rd 238 in Phenix City, Alabama, is strategically situated to serve a considerable area. It’s important to note that SunGas offers a wheelchair-accessible car park, demonstrating a commitment to inclusivity and ensuring convenient access for all customers. This accessibility feature is a significant advantage, particularly for individuals with mobility challenges. The location is easily accessible via major roadways, facilitating efficient delivery schedules. The surrounding area consists of residential neighborhoods and a mix of small businesses, indicating a strong local presence.

Customer Opinions and Reviews: SunGas currently holds 11 reviews on Google My Business, offering a glimpse into the experiences of its customers. However, the average opinion is a 2.5 out of 5 stars. While this average suggests room for improvement, it’s crucial to consider the individual reviews to gain a more nuanced understanding of customer perceptions. Some reviews highlight positive experiences with prompt delivery and knowledgeable staff, while others express concerns regarding pricing or service responsiveness. Analyzing these reviews can provide valuable insights into areas where SunGas can enhance its customer service and operational efficiency.

Key Features and Services:

• Propane Delivery: SunGas specializes in timely and efficient propane delivery to homes and businesses.
• Tank Monitoring: They may offer services related to tank monitoring, providing customers with peace of mind about their propane levels. (This requires further verification during direct contact).
• Propane Tank Sales & Services: Depending on their operations, SunGas potentially provides sales and service for propane tanks.
• Customer Support: A dedicated customer support team is likely available to address inquiries and resolve any issues.

Further Information and Recommendations:

For prospective customers, it’s highly recommended to contact SunGas directly at 3342987839 to discuss specific needs and obtain accurate pricing information. Visiting their website, sungaspropane.com, allows for convenient access to detailed product information and service details. It is advisable to inquire about delivery schedules, tank sizes, and any available discounts or promotions. Considering the current average customer rating, a direct conversation with a representative is beneficial to fully understand the services offered and to voice any specific concerns or expectations. The commitment to accessibility, with the wheelchair-accessible car park, is a positive attribute. It’s essential to confirm the specific services offered – particularly regarding tank monitoring and sales – during the initial contact.

Summary: SunGas is a local propane supplier located in Phenix City, Alabama, offering propane delivery and related services. While customer reviews indicate room for improvement, the company’s commitment to accessibility and its convenient location make it a potentially viable option for those seeking a reliable propane source.

Keywords: Propane, Delivery, Alabama, Supplier, Fuel

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Quality Score: 8

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👍 Reviews of SunGas

Cassie W.

1/5

Really liked this place when it was a small owned business. You could get gas quickly and effectively. Since it was taken over by superior, we've been told two different wait times for gas. We are now completely out of gas and it's day three and was told today by someone else it is normally a two week wait and they aren't sure why someone else told us three days. We've went and bought heaters and electric burners to cook on. Will be looking around for a new gas company .

Sarah J.

1/5

Never had any issues when this was a small town Company, but since it's become Superior. Lord knows you can't even get any gas delivered, you have to Beg and Pay for gas. I just don't understand I have requested Gas for 4 days and still no refill of the tank, I think it's time to make a Change 2021!!

Kimberly P.

1/5

When the company was owned by a same business this company was top notch! Mrs. Ann was the best excellent customer service!! Now that superior plus has taken over the customer service part is awful! They don't get your gas refills on time. It's always something going on with someone getting back with you! Terrible customer service!!

Daniel H.

1/5

Filled propane on October 18th, 2017. Ran out December 30th. Bought more December 2nd. Told them there had to be a leak. They said there wasn't. I don't think the bothered. 100 gallons of propane gone in 23 days, and at least 4 days of which i didn't even run heat. This is costing me money.

Sarah

5/5

I previously had a bad experience with Sungas however they have gone above and beyond to fix the problem and to be accommodating. Steve is extraordinary! I couldn’t be more pleased with his level of service.

brp19792003

5/5

I called Sungas and the tech came out and set my tank and ran the lines with no problems.
I would not hesitate to recommend them to anyone.

Empress R.

2/5

Whoever answers the phone is so rude.... I have more than one address the lady sent the man to the wrong address they blamed it on me. Like I don't know where I need gas at. Then they never know when the driver will be out to deliver so you have to wait around all day.

James A.

1/5

Tried 3 times this summer and no one is ever there to fill a gas grill propane tank.