Marshall Meats - Marshall, Michigan

Chuck B.

Had used Marshall Meats for several years with good luck.

We normally schedule for the next year when we drop off our current steers for butchering, so 10-12 months lead time on scheduling. This year we were scheduled to drop off 5 steers on a Friday. Marshall Meats called on Wednesday of steer week and said they needed to delay the drop off because they had an accident and would not be doing any slaughtering for a time. We called them a couple of weeks later and they said when they resumed slaughtering, it would be where they left off. A week later, we were told by friends that they had resumed butchering. We called and were told it would be another couple of weeks. Called back in another week and was told our dates had been canceled and we should look for alternatives.

We raise grass fed/grass finished beef so finish time is fairly important for the quality of the meat. We had customers all lined up and no meat. We had to do a mad scramble to try to find another butcher shop. Most were 2-3 months out. Luckily we found one 2-1/2 weeks out. We'll see how things come out.

We will never grace the doors of Marshall Meats again after all the lies and run around we got this year.

Dawn R.

Friendly service, fair prices, and meat is always packaged well.

Beth H.

Decided to give them a try last summer and we will never use them again.

When they called to let me know the meat was ready I asked if we could pick up one half of the beef on Friday July 1st and the other half on July 5th. The second half was for our family in IN that were visiting us. They said no problem, but it had to be picked up on the 5th, seeing they have limited freezer space.

I picked up a half on the 1st and again told them we would be back on the morning of the 5th for the other half. My husband went to pick up the other half early Tuesday morning. The lady was extremely rude! Told him about their limited freezer space and kept complaining about people not picking their meat up on time.

Then she gave him the invoice for the processing for the half and wrote across the bottom….Excessive Storage Fee $200!!! He simply paid for everything and left - with the mindset that they would see us again!!!

He did ask her how we were suppose to pick it up any sooner, seeing they were closed the 2nd,3rd & 4th and we let them know on the 1st when we would be back. She said she didn’t know anything about an arrangement for additional storage time - BUT someone wrote on the top of invoice -2nd half pick up July 5th!

Shop around - other meat processing businesses do NOT have the fees they have.

Donald B.

Been waiting for 4 months for our beef. When I called in May, they said 5 weeks, okay put us on the list. 7 weeks go by, no word. So I call, get a lady and she says my dad knows about that he will call you back. Okay, next day I get a call, they got busy and got behind but are caught up now and our cow will be there next week and they will call us for the cut. Okay, another month and a half or so goes by, no call. So I call back, I got that excuse that nobody took my number so they couldn't call me. Hmmm, they called me back over a month ago and nobody wrote my number down, interesting!! She said that they could have it done that Thursday or wait until Monday, I chose wait till Monday. She did admit it was their fault , but never got an apology. Got a call the Friday before about the cow. He said he couldn't remember if we ordered a half or a quarter (so apparently they didn't keep any of our information from the first call to order). Went in today and got it, still no apology for the wait. Didn't offer a discount or nothing!!! Never did get a real reason for what happened, but got two different excuses. Will probably look for a new place to get meat. By the way, this was our second cow and we got a pig back in May just before ordering the last cow.

John E.

I absolutely love this place. Their meat is really a higher quality than my local grocery store, a lot fresher than buying from the grocery store and truly delicious. They always deliver and their service is top notch. Please if you are local, give them a shot. The owners are good people and you will be helping support your local economy. Also, I don't want to call the negative reviewer a liar, but I just can't see it. These people are total sweethearts and so long as they are in business I'm going to keep going back!

Jamie W.

I had them butcher a whole hog for me. They said I got 169 pounds of meat (from the whole hog). Then gave me enough to fill one cooler. They gave me NO ribs. And like 10 pork chops. 8 or 10 pounds of bacon. Oh and maybe 10 pounds of ham and sausage. Then they didn’t slice half the bacon! I had a different butcher do the previous hog I got and received like probably 40 pork chops, ribs, a box of bacon and tons of sausage, pork steaks, roasts and hams. I feel like they kept a lot of my meat. Definitely should have had more than a cooler full 🤔

Pam B.

We bought half a beef from our neighbor a year ago. What we got was someone's old cow. It was bloody, and fatty...not the prime cow we watched grow up.
Never use them again!

Mikie M.

I have only been coming here since the Bossard Brothers took over and I have always gotten great service and awesome products. We like to purchase their variety boxes which changes every month, and may include a variety of beef, pork, and chicken for around $100. We no longer buy meat at the grocery store and only buy here now. You can also buy their meat at Bossards produce market around the corner on Verona Rd. which is actually more convenient.