Joe Ricci Mahindra - Marlette, Michigan

Joe Ricci Mahindra: A Trusted Agricultural Equipment Provider

Joe Ricci Mahindra stands as a respected tractor dealer and a significant agricultural product wholesaler, proudly serving the Michigan region. Located at 3755 S Van Dyke Rd, Marlette, MI 48453, the dealership offers a comprehensive range of new and used agricultural machinery, alongside a diverse selection of related products and services. Their commitment to customer satisfaction is evident in their attentive service and dedication to providing reliable equipment for a variety of farming operations.

Contact Information and Website

Potential clients can easily reach Joe Ricci Mahindra by phone at 9896353613. For more detailed information, including a full inventory, service schedules, and company news, visitors can explore their website at mahindraofmichigan.com. The website is designed to be user-friendly, offering valuable resources for both seasoned agricultural professionals and those just beginning their journey in the field.

Key Features and Services

Joe Ricci Mahindra distinguishes itself through a commitment to providing a complete customer experience. They offer a range of services designed to support their clients throughout the lifecycle of their equipment. Delivery is readily available, ensuring that purchased machinery arrives at the customer's location promptly and securely. For added convenience, in-store pickup and same-day delivery options are frequently available, catering to the diverse needs of their clientele. The dealership also prioritizes accessibility, boasting a wheelchair accessible entrance and wheelchair accessible parking lot, alongside wheelchair accessible seating and a wheelchair accessible restroom. Recognizing the importance of connectivity, complimentary Wi-Fi is provided on-site.

Payment Options and Additional Amenities

Joe Ricci Mahindra accepts a variety of payment methods, including credit cards and debit cards, streamlining the purchasing process. This flexibility allows customers to choose the most convenient method for their transaction. Furthermore, the dealership understands the value of a seamless experience, offering a range of supplementary services to enhance customer satisfaction.

Customer Feedback and Reputation

The dealership consistently receives positive feedback from its customers, as evidenced by its 16 reviews on Google My Business. The average opinion is a solid 4.1 out of 5, reflecting a high level of satisfaction. These reviews highlight several key strengths, including exceptional customer service and a smooth, anxiety-free buying experience. Specifically, one customer noted the helpfulness of Anthony and Kris, emphasizing the ease with which they navigated the purchase process. The dealership's responsiveness and dedication to customer needs appear to be a recurring theme in the feedback received. It’s clear that Joe Ricci Mahindra prioritizes building lasting relationships with its customers, fostering trust and loyalty through attentive service and a commitment to exceeding expectations. The dealership’s ongoing success is a testament to its dedication to providing superior equipment and unparalleled support.

Location and Accessibility

Situated at 3755 S Van Dyke Rd, Marlette, MI 48453, Joe Ricci Mahindra is strategically located to serve the agricultural communities of southeastern Michigan. The location offers convenient access for customers traveling from various surrounding areas. The dealership’s commitment to accessibility extends beyond its physical location, with comprehensive provisions for customers with disabilities, ensuring that everyone can comfortably visit and engage with the business. The dedication to providing a welcoming and inclusive environment further solidifies Joe Ricci Mahindra’s reputation as a customer-centric organization.

Looking Ahead

Joe Ricci Mahindra continues to evolve and adapt to the changing needs of the agricultural industry. They remain committed to providing cutting-edge equipment, exceptional service, and a positive customer experience. The dealership’s focus on accessibility, convenience, and customer satisfaction positions it as a valuable partner for farmers and agricultural businesses across Michigan. Their dedication to building strong relationships and fostering long-term loyalty is a cornerstone of their business philosophy.

👍 Reviews of Joe Ricci Mahindra

Jessica M.

5/5

My husband and I stopped by Joe Ricci dealer and was greeted by Anthony. He got us into our new 2017 Chevy traverse and we couldn’t be more happy! He along with Kris made our car buying experience go incredibly smoothly! We highly recommend stopping in and giving these guys your business! From start to finish we were eased with the amazing customer service and had little to now anxiety during the process! Thanks again guys! Keep up the great work!

Wendy L.

5/5

I was in the market for a Mahindra tractor, so I looked for the closest dealer to me, and it was Joe Ricci in Marlette. When I called, I got in touch with Tom Bowser. Now, when I tell you Tom sounded like your typical salesman, I mean it! However, Tom turned out to be much, much more. Tom is great, and his boss Kris is, too! Put the two of them together and it is "salesmen magic!" Tom was fantastic about answering my questions, returning my phone calls, looking up technical questions, and getting back to me in a timely manor. The people at Joe Ricci are good people... they're my kind of people. Tom and Kris worked out the deal, and even threw in some fresh, locally made doughnuts! This dealership is small, but don't let that fool you. What they may lack in size, they make up for in all of the important areas. They got me into my new 51/55 Mahindra, and I feel great about the purchase. I highly recommend this dealership to anyone! ~Dan L.

Jay B.

1/5

I walked away from my deal at signing!!
Worked with Dan on an attempted tractor purchase. The entire time I felt like I was working with that classic stereotypical "used car salesman". A $40k - $50k purchase requires a little bit of info. This guy treated me like I was a pain in his backside. Occasionally he would ask if he could get me an answer later and then call me back about moving forward WITHOUT answering my question. I grew suspicious of what my service experience might be like when I couldn't get an explanation about a $1k install quote for an auger.
I submitted a service inquiry online and still no response TWO MONTHS LATER!
I am SO happy I walked. Went with a local Massey dealer who answers the phone.

Robert S.

5/5

Great experience buying a tractor. Jessica Chappel was great to deal with. Entirely done over the phone. A slightly unorthodox sale on a tractor. But she pulled it off with out a hitch. Will do business with again in the future.

edward C.

5/5

Great experience buying my tractor here! The whole process took a day and Jon Lamet personally delivered it out to my house. Love my little E-max! Thanks again to the team in Marlette for making it happen.

Andre C.

5/5

I recently purchased a new Mahindra compact tractor from Michigan's only Mahindra dealer. I love it so many projects are now doable for one man. The buying experience could not have been easier.
Sail person extrordinair Jessica Chappel seamlessly walked me through the process. The intire purchase was done over the phone. Jessica followed up on every detail and made sure I totally satisfied with the end result. I couldn't be Happier

Cathie K.

1/5

This place needs to be reported to the BBB and the Attorney General. WARNING! They screw you over. This same dealership also sells campers, cars. The sales people are very rude and disrespectful. They made a clerical error and make it out to your fault.

BD

4/5

A few of the used vehicles we looked at were really nice and clean and surprised to see they had over 100k miles, sadly they have more used vehicles than brand new vehicles, they have Mahindra vehicles and tractors, not sure why they don't expand, or just bulldoze the whole place sell it and put a new one down the road south of town to have a larger lot