Urban Gardens Recreational Dispensary - Kalamazoo, Michigan

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Location and Contact Information

Urban Gardens Recreational Dispensary is conveniently located at 617 Portage Street, Kalamazoo, MI 49007, United States. For those needing to reach out, the dispensary can be contacted via phone at 2698887088. Patrons seeking more detailed information can visit their official website at yumaway.com, where they can also explore their offerings and services.

Business Profile

As a woman-owned small business, Urban Gardens stands out for its commitment to community involvement and customer satisfaction. The dispensary offers a unique shopping experience catering primarily to cannabis enthusiasts. Key services include kerbside pickup, in-store pick-up, and a fully equipped store for those who prefer shopping in person. The business is wheelchair-accessible, featuring a designated car park, accessible entrance, and toilet facilities. Additionally, it embraces a LGBTQ+ friendly and transgender safe space policy, ensuring a welcoming environment for all.

Specialties and Services

The main draw for visitors is undoubtedly the cannabis store specialization. Urban Gardens is known for its wide selection of high-quality cannabis products tailored to various preferences and needs. The business prides itself on excellent customer service, as reflected in the numerous positive reviews. One notable review says, "Very good experience and very friendly staff. They always make it right if the customer has any issues. Great place." This speaks volumes about their dedication to customer satisfaction.

Additional Features

For the convenience of its customers, Urban Gardens offers several additional features. These include quick visits for those in a hurry, acceptance of debit cards, and the flexibility of choosing between kerbside pickup, in-store pick-up, or in-store shopping. The dispensary's commitment to accessibility is evident in its wheelchair-accessible amenities, making the shopping experience comfortable for everyone.

Customer Reviews and Ratings

The online presence of Urban Gardens is bolstered by an impressive number of reviews on Google My Business, totaling 186. The average opinion is a highly positive 4.5/5, indicating widespread customer satisfaction. This high rating reflects the dispensary's excellence in product quality, service, and overall shopping experience.

How to Visit Urban Gardens

For potential visitors, planning a visit to Urban Gardens is straightforward. Whether opting for kerbside pickup, in-store pick-up, or simply shopping in person, the dispensary caters to various preferences. The wheelchair-accessible features ensure that everyone can enjoy a comfortable shopping experience. The dispensary's friendly and accommodating staff further enhance the visit, ready to assist with any inquiries or assistance needed.

Recommendations fo

👍 Reviews of Urban Gardens Recreational Dispensary

Sven F.

2/5

Product selection is pretty decent and the prices aren’t too bad. However, beware of their “deals”. I haven’t picked so many seeds out of my bags since the mid 2000s, and this was not limited to a single experience. I understand a $50 ounce is not meant to be top shelf but I at least expect it to mostly be smokable

Rashe W.

5/5

Very good experience and very friendly staff. They always make it right if the customer has any issues. Great place

Savion F.

1/5

I had a negative experience due to the unprofessional behavior of the manager. He engaged in tip sniping and gave extra free bud to female customers based on their looks, and allow people with county ID(Fake ID half the time) to shop their creating a highly uncomfortable atmosphere. I can't recommend this place; there are much better options out there! the rest of the team was AMAZING!! and did the manager role for him sadly.

Jessica M.

5/5

Great place. Always helpful and friendly service and good products and prices.

Susan S. A.

1/5

I purchased a vape pen from them. Worked about 5 min. Charged it. Didn’t work then or the next day. Took it back. They gave me another. It was also defective. Took it back. Only choice is to get another. Didn’t want another since 2 were already defective. Manager came out and was very rude since I tried to stand up for myself. After listening to his babble on and on, I just left and said I would try and charge it. Charged it. Didn’t work.
Bottom line is that I now have 2 non working pens and they won’t give me a refund or another product. They have my money and I have 2 duds.

The budtender was very helpful the first time I went. The manager was worthless and disgusting.

M

5/5

🍃 I love this dispensary! Conveniently located on Portage Rd, easy in and out!
Mark is always extremely helpful!
There are sooo many products from Flower to gummies to infused beverages and so much more choose from!
Literally something for everyone. I get something different every visit 😍 🍃

Dasani B.

5/5

Great store with amazing deals friendly staff

Akira L.

5/5

Great store, staff was super helpful!