Academy Sports + Outdoors - Hoover, Alabama

Address: 2810 John Hawkins Pkwy, Hoover, AL 35244.
Phone: 2054036145.
Website: academy.com.
Specialties: Sporting goods store, Baseball goods store, Camping store, Fishing store, Exercise equipment store, Gun shop, Hunting store, Outdoor sports store, Shoe store, Sportswear store.
Other points of interest: Curbside pickup, Delivery, In-store pickup, In-store shopping, Onsite services, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Checks, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 2106 reviews on Google My Business.
Average opinion: 4.1/5.

Location of Academy Sports + Outdoors

2054036145

Academy Sports + Outdoors, located at Address: 2810 John Hawkins Pkwy, Hoover, AL 35244, is a popular destination for all your sporting goods needs. With a wide range of products and services, this store aims to provide customers with everything they need for their favorite outdoor activities.

The store offers a variety of specialties, including Baseball goods store, Camping store, Fishing store, Exercise equipment store, Gun shop, Hunting store, Outdoor sports store, Shoe store, Sportswear store. Whether you're an avid fisherman, a camping enthusiast, or just looking for new exercise equipment, Academy Sports + Outdoors has you covered. They carry a wide selection of name-brand products, as well as their own line of high-quality gear.

One of the standout features of Academy Sports + Outdoors is their commitment to customer convenience. They offer a variety of ways to shop, including Curbside pickup, Delivery, In-store pickup, In-store shopping, Onsite services, Same-day delivery. This means that no matter how busy your schedule is, you can still get the gear you need. Additionally, the store is wheelchair accessible, making it easy for everyone to shop.

Another great feature of Academy Sports + Outdoors is their wide range of payment options. They accept Checks, Credit cards, Debit cards, NFC mobile payments, Credit cards, making it easy for customers to pay for their purchases in the way that works best for them.

In terms of customer reviews, Academy Sports + Outdoors has a Average opinion: 4.1/5 on Google My Business, based on 2106 reviews. This is a testament to the store's commitment to providing high-quality products and excellent customer service.

Overall, Academy Sports + Outdoors is a great destination for anyone looking for sporting goods in the Hoover, AL area. With a wide range of products, convenient shopping options, and a commitment to customer satisfaction, this store is sure to meet your needs. If you're looking for a new baseball glove, camping gear, or just want to browse their selection of sportswear, we recommend checking out their website at academy.com to see what they have to offer. Don't hesitate to contact them for any inquiries or to make a purchase.

Reviews of Academy Sports + Outdoors

Academy Sports + Outdoors - Hoover, Alabama

Sean O'Rourke

3/5

Ah yes, no cashiers on a Saturday. Self checkout would help. Otherwise, they have all my sports + outdoors needs.

Clay M

4/5

Usual experience. Limited golf supplies. Lots of baseball, basketball, and football. Slim racquet sports as well. Limited guns and ammo. The usual names in look at me clothes with huge labels. UA Nike Reebok etc. Gear for freshwater fish. No fly fishing or saltwater gear. A few kayaks.

Atlanta Braves are in the post season and this place has no jersey’s or t-shirts. No hats either. I don’t get it. Driving to Georgia to give them my money. Not Academy though.

Good grilling selection and spices from local places, national brands and YouTubers.

David L.

4/5

The store seemed well kept but the shoes I was looking at were out of stock in my size (9m). Some of the shirts weren't available in the sizes I wanted. This could be due to school starting soon. I'll still be shopping here in the future.

Matthew Walls

1/5

If I could rate 0 stars I would. Been a proud shopper of academy outdoors for quite a few years now but not anymore. I was on Academy’s website looking for a .308 hunting rifle and saw a Mossberg Patriot wood stock that I liked, so I called them to see if they could hold the gun for me for a couple of days so that I could come in and buy it, I informed them I would do what I needed to do for them to hold it for me and they said the only way to do that is for me to pay for it. So I paid for it online, it was a display model, but since it was already purchased it was inside of the box were I could not see it, I went in to the store on Tuesday to pick it up and was informed that I could fill everything out but they couldn’t hand me the gun until another manager arrived later that day, so I came back later after filling out the papers and as they walked the gun to the door I asked if they could show me the gun first, Side note, the two workers that were given the responsibility of giving me the gun were very rude and unprofessional. As the worker rolled her eyes and opened the box I was shocked to see so many dinks and scratches on the stock, forearm, and scope of the rifle. I responded with “so what is the next step to get these fixed?” The woman called another worker over there and she informed me that “all firearm purchases are final and they are not allowed to send back/replace any firearm. The ONLY option that I have is to get a 10% discount refunded to my card… I asked so what would’ve happened if the gun would’ve been broken, all warranties are only handled by the company that builds the gun, you must take it up with them. I called academy customer service and they said they weren’t going to change the decision that the store made.. so I guess I just got screwed out of $600 rifle but at least I got my taxes refunded back to me though. Never doing business with another Academy outdoors store again.

Rebecca

1/5

I stood in line for 15 min to return 2 items. There was 2 registers open. They opened another register and took people that had not been waiting long. I told the cashier they should have taken people that had been waiting the longest. Another cashier asked me if I had a problem. I told him this is not how you run a business. He told me I needed to calm down. WRONG THING TO SAY TO SOMEONE MAD. He needs customer service classes. You agree with the customer and apologize. That is how to calm down the customer. The young lady at the first register was sweet and apologetic. I will not be back

Andrea L.

1/5

One cashier at 11am and the line got extremely backed up even though I saw plenty of employees walking around. Took 15 minutes to return one item. Stick to Dick’s Sporting Goods - they seem to have a better selection anyways.

Deo Jamal

2/5

The pickup process needs to be reevaluated. Doug seemed overwhelmed. Spent more time on the phone answering questions than being able to assist those who were in store waiting in front of him. There were at least 8 people standing at the entrance waiting for a long period of time for pick up orders. The process was very long. Would’ve been quicker to just walk in store get item and stand in line to purchase. This was a 15+ min process

Donna Morrison

5/5

Everyone was helpful had a wonderful experience. Even the cashier was wonderful. Will shop there again.