TCBY - Grosse Pointe, Michigan

Welcome to TCBY: Your Delightful Dessert Destination

Location & Contact Information
TCBY, a delightful blend of frozen yogurt, cake, dessert, ice cream, and juice, is conveniently located at 17045 Kercheval Ave, Grosse Pointe, MI 48230, in the heart of the United States. For those looking to connect or order, the phone number is 313-885-0384. To explore more about their offerings and place orders, visit their website tcby.com, which provides a wealth of information at your fingertips.

Dining Experiences
TCBY stands out as a frozen yogurt shop, but its charm extends far beyond. It's a cake shop, a dessert shop, an ice cream shop, and a juice shop all rolled into one. This makes it a perfect spot for a quick visit or a leisurely stay, catering to every sweet tooth's desires. Their services include delivery, in-store shopping, and takeaway, ensuring that delicious treats can be enjoyed no matter your schedule or convenience needs.

Accessibility & Payment Options
The shop prides itself on being fully wheelchair-accessible, with a car park and entrance designed with those who require special accommodations in mind. Payment options are diverse and inclusive, accepting cheques, credit cards, debit cards, and even NFC mobile payments, making transactions seamless and hassle-free.

Customer Satisfaction
TCBY has garnered attention and praise with 57 reviews on Google My Business, boasting an impressive average rating of 4.4/5. Many reviews highlight the exceptional service and the friendly atmosphere, with customers appreciating the wide variety of choices and flavors. One memorable experience shared by a satisfied customer exemplifies the welcoming environment: "She said she wanted 'Fat free' Then, with all the splendor of choices and flavors, she got what she liked. I paid and she's happy. We laughed and talked about our mutual business plans and life is grand Great service, good charm, and we'll be back."

Key Features to Note
- Diverse Menu: From frozen yogurt to cakes and ice creams, TCBY caters to a wide range of preferences.
- Convenience: With multiple ways to enjoy their products - in-store, delivery, takeaway, and same-day delivery - TCBY ensures that customers can indulge at their convenience.
- Accessibility: The store's wheelchair-friendly facilities demonstrate their commitment to inclusivity.
- Payment Flexibility: Offering various payment methods ensures that all customers can transact comfortably.

Visiting TCBY
Whether you're in the mood for a refreshing treat or a special occasion dessert, TCBY in Grosse Pointe is worth a visit. With its excellent service, delightful offerings, and convenient options for delivery and in-store shopping, TCBY promises a sweet experience that leaves customers wanting more. Be sure to check their website for any promotions or new menu items before your visit. For those who appreciate good customer service and delicious desserts, TCBY is a hidden gem that's sure to satisfy your sweet cravings.

👍 Reviews of TCBY

Alinuru C.

5/5

She said she wanted, "Fat free!" Then, with all the splendor of choices and flavors, she got what she liked. I paid and she's happy. We laughed and talked about our mutual business plans and life is grand!!!
Great service, good charm, and we'll be back.

JCMNaomi

1/5

I have had frozen yogurts many times and in different states. I don't believe what me and my brother got were yogurts. Seemed like your normal ice creams and nothing special about them. WAY too expensive also. Was my first and last time there. Was disappointing but the server was nice.

Beki S.

5/5

I was here the other day, and Rachel was so nice and patient! I was having issues with my card, and she was so kind and understanding while I had to make a run to the ATM. On top of that, the scooped chocolate yogurt is absolutely amazing. I will be coming here all the time now!!

Daniel W.

5/5

We have always loved TCBY! Which is why I gave them 5 stars. However, one of the employees last night in a blue shirt was extremely rude to my fiancé. On 7/18 we decided to go to tcby at 9:45 because we wanted to treat our friends to some frozen yogurt. My fiancé was literally asked “what do you want”, with a very rude attitude and eye rolling. My fiancé kindly asked if she was feeling okay because obviously something was wrong and she ignored her question. It was very easy to see that they were ready to go home and didn’t want any other customers. My fiancé and I went outside to wait for our friends. When they came out they said she was making very rude comments about our parenting because we brought our baby out that late. She must not have known we were together. I went back in to politely ask for her name but she declined to tell me and stated she was the manager.

Nicholas H.

4/5

This TCBY has been around for so long. They have made a lot of great upgrades to their store over the past couple of years. The staff are great and always friendly. Only problem is it fills up fast as it is the cheapest of the 50 ice cream places in the village.

Patrick C.

5/5

This is a terrific business. Not only is the service, product and store great, but they are great neighbors. The owner is highly supportive of local causes, like our school, and they go out of their way to help. Highly recommend!

Paul S.

1/5

Like the ice cream but they told me indoor seating will not be back due to Covid yet employees aren’t wearing masks. I say bring indoor seating back and let’s live our lives!

Alison W.

5/5

A great treat, as always! I love their White Chocolate Mousse frozen yogurt.