Dairy Queen Grill & Chill - Birmingham, Alabama

Dairy Queen Grill & Chill, located at Address: 5295 US-280, Birmingham, AL 35242, United States, is a popular fast food restaurant and ice cream shop that offers a variety of delicious food and dessert options for all tastes. The restaurant can be easily reached by phone at Phone: 2059811501 and more information about the restaurant can be found on their website at Website: fourteenfoods.com.

One of the standout features of Dairy Queen Grill & Chill is their menu, which offers a wide range of options for both meals and desserts. As a fast food restaurant, they offer classic options such as burgers, sandwiches, and fries, as well as a variety of meal options for kids. But what really sets Dairy Queen apart is their ice cream shop. They offer a variety of soft-serve ice cream options, including their famous DQ Blizzards, as well as a range of other dessert options such as sundaes and cones.

In addition to their menu, Dairy Queen Grill & Chill also offers a number of convenient dining options. They have a drive-through for those on the go, as well as takeaway and dine-in options for those who want to enjoy their meal in the restaurant. The restaurant is open for lunch and dinner, making it a great option for a quick bite or a family dinner. They also have wheelchair-accessible parking, entrance, seating, and toilets, making it a welcoming and inclusive space for all.

Dairy Queen Grill & Chill also offers free street parking and a free parking lot, making it easy to stop by and grab a bite to eat. They have wi-fi available, making it a great spot for solo dining or working on the go. The restaurant has a casual and family-friendly atmosphere, making it a great option for groups or families with kids. They also offer high chairs and a kids' menu, making it a great spot for kids' birthdays or family outings.

According to Google My Business, Dairy Queen Grill & Chill has received 433 reviews with an average rating of 3.1/5. This is a testament to the quality of the food and service offered by the restaurant.

Reviews of Dairy Queen Grill & Chill

Terry Duncan

3/5

Chicken fingers, cheeseburgers, fries, shakes and sundaes were good when we went. Even though I didn't finish my meal because half way through eating I found a hair in my chk fingers. The young man who took our order was very pleasant, however sometime during our meal he went on break and when we finished our meal my husband went to the counter to get our ice-cream and the only lady we could see, she had long braids, just ignored my husband and wouldn't even acknowledge him and he had to stand there and wait a good while for the pleasant young man to come back from break to even be acknowledged.

Zac

1/5

My husband and I stopped at this location to get a frozen treat on a hot summer day. The customer service was awful. While trying to order, I was constantly being interrupted by the order taker and the employees were very rude on the headset. The one taking my order was a young lady with pink hair. I think the GM of this location needs to teach his or her employees customer service skills. We will not go back to this location because this is the second time we have experienced bad customer service. I will not be going back to this location. This location needs to stop send automated messages and actually reach out to the customers. This company needs to be shutdown.

Jason Hardy

1/5

This may be the worst location I have ever been to. I’m pretty sure I paid for another person’s meal as well as mine. I didn’t feel like arguing for another hour to get it fixed. They are rude and they just threw my large order of cheese curds into my chicken tender box with the fries. This location should be closed.

Derrick Brown

1/5

We decided to stop in for a frozen treat. The first encounter with the drive-thru rep was horrible, but we decided to try it again Friday night. I didn't think it could get worse, but it did. To the point we decided to drive away without finishing the order. If you don't like people, then don't work where people are.

Natalie Kardoes

1/5

I have given this Dairy Queen multiple tries. Every time I come my blizzards are liquid and not fully mixed. Today, I had a cake pickup and it was not ready and the employees didn’t even know that there was a cake pickup for today. The employees then refused to write happy birthday on the cake. I’m just hoping the cake tastes good.

Joseph Daley, Real Estate Specialist

1/5

Went 17 minutes before they were closed and no one answered the door(locked), the window, or the drive-through speaker to place an order. Sign on The Door says they close at 10 PM and workers were there and no one acknowledged us. Will not be back.

lauren

1/5

Everyone who has said this is the worst Dairy Queen is correct. They are always out of certain supplies, which I am starting to believe is a strategic method to scam customers out of more money, the staff is rude, and the food is always cold. I had an awful experience not too long ago where I was overcharged and given the wrong meal, which I expressed to the manager of this location and I have yet to receive any response. They do not care about anything other than robbing people of their money. I will never be back.

nicole stewart

1/5

Absolutely awful. Been here 2 times in the past 2 weeks. Never again. We were told by numerous people not to go but decided to try it again. Service was awful. Felt like we were bothering them by being there. Doors on one side of building were locked at 6:45pm. We were told dining room was closed so had to take our food to go. Waited a very long time to give order and then even longer to receive it. If someone doesn’t pay attention to this store it will have to go out of business. Awful!